Customer Service Associate

Join Wawa as a Customer Service Associate at our Store 5367 location in Jacksonville, FL 32207. This full-time position offers the opportunity to deliver exceptional service to customers while working in a fast-paced, customer-focused retail environment.

About This Position

Wawa is looking for a dedicated and personable Customer Service Associate to join our Jacksonville team. In this full-time role, you'll be the face of our store, greeting customers with a genuine smile and ensuring every visit exceeds expectations. You'll work directly with our community, taking orders, preparing food and beverages, operating the register, and maintaining our store to the highest standards of cleanliness and organization. This is an ideal position for someone who thrives in a dynamic, customer-focused setting and takes pride in delivering quality service every single shift.

Core Duties

• Greet customers warmly and provide friendly, knowledgeable assistance throughout the store
• Take and accurately prepare customer orders for food, beverages, and specialty items
• Operate point-of-sale systems with accuracy and efficiency to complete transactions
• Maintain food safety and hygiene standards during preparation and service
• Stock shelves, rotate inventory, and keep the sales floor organized and visually appealing
• Clean and sanitize work areas, counters, and equipment throughout your shift
• Work collaboratively with team members to support store operations and meet customer needs

Skills & Qualifications

• Strong interpersonal and communication skills with a genuine passion for customer service
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail
• Basic math skills for handling cash and processing transactions
• Physical ability to stand for extended periods and perform tasks requiring lifting and movement
• Reliability, punctuality, and a positive attitude toward learning and teamwork
• High school diploma or equivalent preferred

Why Join Wawa

Wawa has built a loyal following by prioritizing both customer satisfaction and team member growth. Working at our Jacksonville Store 5367, you'll become part of a brand known for quality, community connection, and a supportive workplace culture. This full-time position provides stability and the opportunity to develop valuable retail and customer service skills in an environment where your contributions are valued and recognized.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.