Commercial Account Manager

About This Opportunity

We are representing a confidential SaaS organization seeking a Commercial Account Manager to join their high-performing sales team. This is a fully remote position open to candidates anywhere in the world.

In this role, you'll own the full commercial relationship with existing accounts, driving expansion revenue through upsells, cross-sells, and strategic renewals. You'll serve as a trusted advisor to clients, identifying untapped potential within your territory and maximizing account value while ensuring exceptional customer experience.

Responsibilities

• Serve as primary point of contact for assigned accounts, managing all commercial transactions including upsells, cross-sells, and renewals
• Actively prospect within your territory to identify and close new expansion opportunities within the existing customer base
• Develop and execute strategic account plans for high-value clients to align their business goals with available solutions
• Monitor account health metrics to identify churn risks early and implement retention strategies
• Build executive-level relationships with VPs and C-suite stakeholders to become a trusted business partner
• Provide accurate monthly and quarterly revenue forecasts for both expansion bookings and retention
• Stay current on industry trends and competitive positioning to effectively articulate value propositions
• Collaborate with Customer Success, Product, and Support teams to resolve complex client challenges
• Execute segmented renewal strategies, identifying high-growth accounts for expansion while streamlining lower-tier renewals

What We're Looking For

• 2-3 years of proven relationship building and closing experience in a SaaS environment
• Track record establishing strategic C-level relationships
• Ability to manage full sales lifecycle from prospecting to close within the SMB segment
• Experience delivering detailed product demonstrations to executives, directors, and sales managers
• Strong collaboration skills with ability to leverage internal resources (Sales Engineers, Customer Success, Support) effectively
• Excellent listening skills with ability to understand objections and convert skeptics into satisfied customers
• High emotional intelligence and empathy in interactions with peers and prospects
• Demonstrated experience managing, expanding, and renewing customer relationships
• Consistent history of exceeding quota and revenue targets
• Proven ability to overcome rejection and build meaningful connections
• Experience conducting compelling presentations to C-level executives in both virtual and on-site settings

How We Work With You

When you apply through Get A Job.ai, our talent team will review your qualifications and conduct an initial screening conversation. We'll discuss your experience, career goals, and fit for this opportunity. If there's mutual interest, we'll submit your profile to our client for consideration and guide you through their interview process. Please do not contact the client directly — all communication should go through our recruiting team to ensure the best candidate experience.

Pay

Pay information will be discussed during the screening process with our recruiting team.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome candidates from all backgrounds and encourage you to apply even if your experience doesn't perfectly match every requirement listed.