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Client Services Associate, German Team

  • Company: Glas
  • Location: London, London, City of
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Glas at a glance

glas.com

SEC filings mentioning "Glas": 1,479search EDGAR

Private funding round disclosed to the SEC: $6.0M offering (filed 2019-03-27) — Form D filing

Glas is hiring a Client Services Associate, German Team for its full-time opening in London, London, City of. This on-site role provides the chance to deliver dedicated client support within a focused language team while contributing to overall service excellence in the City of London.

About This Position

As the Client Services Associate on the German Team at Glas, you will form a key part of the client-facing operation based permanently in London, London, City of. The position centres on ensuring smooth day-to-day interactions for clients who prefer to communicate in German, helping maintain high standards of responsiveness and accuracy. Working full time in the office environment, you will coordinate with internal colleagues to resolve issues promptly and keep client relationships strong. This Client Services Associate, German Team opportunity suits someone ready to apply bilingual capability and client-focused discipline in a busy London setting.

Key Responsibilities

  • Respond to client queries and requests received through multiple channels, prioritising those connected to the German Team.
  • Process client documentation, updates and routine transactions in line with internal procedures.
  • Maintain accurate records of all client interactions and follow through on outstanding actions until resolved.
  • Collaborate daily with colleagues across Glas to escalate complex matters and share relevant client information.
  • Support the wider German Team by handling peak workloads and participating in regular reviews of service quality.
  • Identify recurring client needs and suggest practical improvements that enhance the overall client experience.

Skills & Qualifications

  • Proven experience in a client services or customer-facing support role.
  • Fluency in both German and English, with clear written and spoken communication skills.
  • Strong organisational habits and the ability to manage multiple tasks under time pressure.
  • Comfortable using standard office systems and client-management tools.
  • Reliable presence and a professional manner suited to on-site work in London, London, City of.
  • Genuine commitment to delivering consistent, high-quality service to every client contact.

Working at Glas

Glas is hiring for this Client Services Associate, German Team role and offers a supportive team environment.

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To apply for this job please visit glas.bamboohr.com.

Working in London, UK

Weather right now in London, UK: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

London is the capital and largest city of England and the United Kingdom, with a population of 9.1 million people in 2024. Its wider metropolitan area is the largest in Western Europe, with a population of 15.4 million. London stands on the River Thames in southeast England, at the head of a 50-mile (80 km) tidal estuary down to the North Sea, and has been a major settlement for nearly 2,000 years. Its ancient core and financial centre, the City of London, was founded by the Romans as Londinium and has retained its medieval boundaries. The City of Westminster, to the west of the City of London

England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and

  • Elevation 18m (59 ft)

Source: Wikipedia (state)

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Listing facts

  • Role Client Services Associate, German Team
  • Employer Glas
  • Location London, London, City of
  • Type Full Time
  • Posted July 13, 2026
  • Apply by 2026-08-12
  • Overview Full original description on this page (353 words; rewritten for clarity, not a teaser paste)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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Client Services Associate, German Team Glas
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