Associate Director, eCommerce

About This Opportunity

We are representing a leading media and marketing organization seeking an Associate Director of eCommerce to lead retail media strategy and execution for a portfolio of commerce accounts in London. This is an exciting opportunity to drive strategic planning, client delivery, and team performance while working with major retail media platforms.

Our client operates at the intersection of media, data, and technology, delivering creative personalization at scale for globally recognized brands.

Responsibilities

• Account Leadership & Delivery: Lead end-to-end team output across client-facing work and operational delivery, ensuring high standards and adherence to best practices
• Strategic Planning: Develop deep understanding of client business objectives and KPIs to shape insight-led retail media strategies that drive measurable outcomes
• Platform Expertise: Apply strong experience across Amazon, CitrusAd, Criteo, Skai, and Pacvue to guide planning, optimization, and best-in-class execution
• Innovation & Proactive Thinking: Stay informed on industry trends and platform developments; identify opportunities to enhance client performance
• Relationship Management: Build and maintain strong relationships with client stakeholders and media partners as a trusted advisor
• Team Leadership: Support and develop a high-performing team through coaching, performance management, and career progression
• Communication Leadership: Lead day-to-day communications across clients, partners, and internal stakeholders with clarity and alignment
• Operational Excellence: Identify opportunities to improve efficiency through better processes, automation, and technology adoption
• Financial Oversight: Manage activation-related financial processes ensuring accuracy, compliance, and timely delivery
• Performance Measurement: Maintain strong understanding of measurement frameworks to guide optimization strategies
• Strategic Workshops: Lead client workshops and planning sessions with structured thinking and strategic direction
• Cross-Team Collaboration: Work with cross-functional teams to ensure seamless integration and consistent execution
• Product Development: Support development and testing of commerce products and solutions with technology partners

What We're Looking For

• Extensive experience in eCommerce and retail media, including campaign setup, management, optimization, and reporting across media owner and technology vendor platforms
• Excellent understanding of strategic and tactical application of retail media and digital marketing
• Proven hands-on experience across the Amazon ecosystem, with solid understanding of the UK retail landscape (Tesco, Sainsbury's, ASDA, Morrisons, Ocado) and quick commerce partners (Deliveroo, Uber Eats)
• Experience working with bid management platforms such as Skai and Pacvue
• Demonstrated project management and team leadership experience managing multiple workstreams
• Strong stakeholder management skills coordinating across clients, internal teams, and external partners
• High level of data literacy with ability to interpret performance data and translate insights into strategic recommendations
• Strong attention to detail ensuring accuracy and quality across all outputs
• Confident communication and storytelling skills to present ideas persuasively to various stakeholders
• Effective team management capabilities including workload prioritization and team development
• Proactive, solutions-focused mindset with ability to remain calm under pressure
• Drive to elevate work beyond the expected with energy, curiosity, and continuous improvement
• Right to work in the UK is required for this position

How We Work With You

Interested candidates should apply through Get A Job.ai. Our talent team will review your application and conduct an initial screening to understand your experience and career goals. If there's a strong match, we will submit your profile to our client for consideration. Please do not contact the hiring organization directly, as all applications must be coordinated through Get A Job.ai to be considered.

This is a London-based role with a hybrid working model, typically requiring office presence around four days per week. If you require accommodations or flexibility, please discuss this with our recruiting team during the interview process.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Opportunity: Get A Job.ai is committed to equal opportunity employment. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.