Account & Relationship Management Executive

Join Wolters Kluwer as an Account & Relationship Management Executive in Edgewood, Richland County, and take ownership of a thriving portfolio of client relationships. This full-time role puts you at the intersection of client success and revenue growth, where your ability to build trust and understand business challenges directly drives organizational impact.

About the Role

You'll serve as the primary strategic partner to your assigned accounts, responsible for managing the full lifecycle of client relationships—from renewal negotiations to identifying expansion opportunities. Your role combines relationship stewardship with commercial acumen, as you work to align our solutions with each client's evolving business needs while advancing mutually beneficial partnerships.

What You'll Do

• Own and grow a portfolio of accounts, establishing yourself as a trusted advisor to key stakeholders and decision-makers
• Negotiate and structure service and product agreements that reflect client requirements and organizational objectives
• Develop deep understanding of each account's operational challenges, industry dynamics, and strategic priorities to uncover value-creation opportunities
• Drive revenue growth through renewal management, upselling complementary offerings, and identifying new use cases for existing solutions
• Monitor account health, proactively address concerns, and escalate issues to ensure consistently high satisfaction and retention
• Collaborate with internal teams—product, delivery, and support—to ensure seamless service delivery and client success
• Prepare and deliver business reviews, demonstrating ROI and reinforcing long-term value partnerships

What We're Looking For

• Proven track record in account management, relationship management, or a similar client-facing role with demonstrated revenue responsibility
• Strong commercial mindset with experience in contract negotiation and deal structuring
• Excellent communication and presentation skills; ability to influence and build credibility across organizational levels
• Strategic thinking coupled with strong attention to detail and organizational skills
• Self-motivated with ability to manage multiple relationships independently and drive results in a team environment
• Bachelor's degree or equivalent professional experience

About Wolters Kluwer

Wolters Kluwer is a global leader in professional information, software solutions, and services for healthcare, tax, accounting, legal, and compliance sectors. We empower organizations and professionals to succeed through innovative, trusted platforms that solve complex challenges.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.