- Company: Avalere Health
- Location: New York, New York
- Salary: Pay not listed
- Work type: Remote
Avalere Health at a glance
avalerehealth.comAvalere Health (avalerehealth.com) is a life-sciences communications group spanning advisory, medical, and marketing work. Recent coverage highlights U.S. marketing leadership moves and a Japan expansion with a full-service Advisory, Medical, and Marketing offer (PR Newswire; MM&M).
SVP, Director of Client Services (Omni-Channel, Pharma Agency) at Avalerehealth in New York, New York
Role Overview
Avalere Health is seeking a SVP, Director of Client Services to lead our omni-channel client services team. This role will be pivotal in ensuring seamless and comprehensive support for our clients across various sectors within the pharmaceutical industry. The ideal candidate should possess strong leadership skills, a deep understanding of the pharma landscape, and experience in delivering high-quality service solutions.
What You'll Do
- Lead a team of client services professionals to deliver exceptional support for our clients.
- Develop and implement strategies to enhance client satisfaction and retention.
- Collaborate with cross-functional teams, including advisory, medical, and marketing departments, to ensure cohesive service delivery.
- Oversee the management of client relationships, ensuring all needs are met efficiently and effectively.
- Drive innovation in our omni-channel approach to meet evolving client demands.
What We're Looking For
- A minimum of 10 years of experience in client services or a related field within the pharmaceutical industry.
- Proven leadership skills with a track record of successful team management and development.
- Demonstrated ability to build and maintain strong client relationships.
- Excellent communication, negotiation, and problem-solving skills.
- Experience in developing and implementing service strategies and processes.
More About Avalerehealth
Avalere Health is united by a single purpose: to ensure every patient receives the care they need. Our teams of advisors, medical experts, and marketers work together to create innovative solutions that break down barriers in healthcare. We are committed to fostering an inclusive culture where employees can bring their whole selves to work, supported by our six Employee Network Groups dedicated to diversity, equity, and inclusion.
Our flexible approach allows for a blend of in-office and remote work, with major city hubs serving as collaboration centers. Homeworkers are equally supported through social opportunities and resources. We offer an accredited Fertility Friendly employer policy, enhanced parental leave, and a culture of flexibility to ensure every employee can thrive.
Next Steps
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Terms used in this posting
- equity
- Ownership stake in the company, usually in the form of stock options or RSUs, offered in addition to salary.
Explore Avalere Health online
What people say about Avalere Health
Recent news
- Avalere Health expands to Japan with a full-service Advisory, Medical, and Marketing offering, led by industry veteran Junji Yokokawa - PR Newswire
- Avalere Health US Marketing: 2026 - PharmaLive
- Avalere Health hires Sarah Hall as president of U.S. marketing after IPG exit - Medical Marketing and Media
- Avalere Health expands into Japan - Campaign Asia
- Avalere Health appoints Sarah Hall as President of US Marketing - PMLiVE
Aggregated from public discussions and news; opinions are the authors’ own.
Working in New York, New York
Weather right now in New York, New York: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
New York City sits on New York Harbor at the southern tip of New York State and is the most populous U.S. city. It is organized into five boroughs—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island—each aligned with its own county. For a New York–based, remote-eligible role, expect dense transit options and a large healthcare and agency talent market.
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 199,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in New York: 7.9% above the national average — via BEA
Minimum wage in New York: $17.00/hr — via FRED
Real GDP per capita in New York: $94,702 — via FRED
Home prices in New York (year over year): +6.1% — via FRED
Nearby history: City Hall Subway Station (IRT), listed 2004 (119m away) — via National Register of Historic Places
Typical climate: average high 62°F / low 48°F year-round (summers around 82°F, winters around 29°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $2,655/mo · $2,910/mo — via HUD Fair Market Rents
- Elevation 25m (82 ft)
Build the skills for this role
- Pharma agency client leadership: brand plans, omni-channel journeys, compliance-aware briefing
- Executive stakeholder management across commercial, medical, and agency partners
- Team leadership for multi-channel account delivery (no listed cert path in source data)
- Walk through a multi-channel pharma campaign you owned end to end: brief, channels, guardrails, outcomes
- Explain how you balance speed with medical/legal review in client services
- Describe how you structure SVP-level account governance and team coaching
Strong fit if you already lead client services in a pharma or health communications agency and can own omni-channel strategy at SVP scope. Listing is New York, New York with remote flagged (remote=1); expect U.S. marketing–oriented clients and a firm expanding globally.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role SVP, Director of Client Services (Omni-Channel, Pharma Agency)
- Employer Avalere Health
- Location New York, New York · Remote-friendly
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 8, 2026
- Apply by September 7, 2026
- Country United States
- Overview Full job description on this page (346 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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