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Client Services Team Leader

  • Company: Findex
  • Location: New Zealand (nationwide) (nationwide)
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Findex at a glance

hos.ne.jp/index.htm
  • Founded 1985

SEC filings mentioning "Findex": 176search EDGAR

Findex - Client Services Team Leader - New Zealand (nationwide) (nationwide)

Position Summary

We are seeking a dynamic and experienced Client Services Team Leader to join our growing team at Findex. As the central link between clients, partners, and internal service teams, you will be responsible for setting the standard for high-quality client service delivery across all our client teams. This role offers an exciting opportunity to guide your team towards consistent excellence in client relations.

Responsibilities

  • Oversee and mentor a team of client services professionals to ensure they deliver exceptional client service experiences.
  • Evaluate and improve processes to enhance the efficiency and effectiveness of client service delivery.
  • Act as the primary point of contact for clients, partners, and internal teams, ensuring seamless communication and problem resolution.
  • Develop and maintain strong relationships with key stakeholders to ensure client satisfaction and loyalty.
  • Ensure all client interactions meet or exceed Findex’s high standards of service quality and compliance.

Skills & Qualifications

  • Proven leadership experience in a client services environment, preferably within the financial sector.
  • A strong track record of delivering exceptional client service and driving team performance.
  • Excellent communication and interpersonal skills to effectively engage with clients, partners, and internal teams.
  • Strong organizational and time management abilities to handle multiple tasks and prioritize effectively.
  • Familiarity with financial services industry standards and regulatory requirements.

About the Company

Findex is a leading provider of financial solutions in New Zealand (nationwide) (nationwide), committed to delivering innovative and reliable services to our clients. Our team comprises dedicated professionals who share a passion for excellence in client service. We offer a collaborative work environment that values creativity, innovation, and continuous improvement.

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What people say about Findex

Recent news

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Working in New Zealand (nationwide) (nationwide)

New Zealand (nationwide) is an island country in the southwestern Pacific Ocean. It consists of two main landmasses—the North Island and the South Island —and over 600 smaller islands. It is the sixth-largest island country by area and lies east of Australia across the Tasman Sea and south of the islands of New Caledonia, Fiji, and Tonga. The country's varied topography and sharp mountain peaks, including the Southern Alps, owe much to tectonic uplift and volcanic eruptions. New Zealand (nationwide)'s capital city is Wellington, and its most populous city is Auckland.

🇳🇿 Relocation safety for New Zealand (nationwide): Very Safevia Warnely, CC BY 4.0

National unemployment rate in New Zealand (nationwide): 5.1%via World Bank

GDP per capita in New Zealand (nationwide): $49,591via World Bank

Consumer price inflation in New Zealand (nationwide): 2.8% (annual) — via World Bank

Real GDP growth in New Zealand (nationwide): 0.5% (annual) — via World Bank

Average hours worked per year in New Zealand (nationwide): 1,723via OECD

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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    Listing facts

    • Role Client Services Team Leader
    • Employer Findex
    • Location New Zealand (nationwide) (nationwide)
    • Type Full Time
    • Pay (from listing) Pay not listed
    • Posted August 5, 2026
    • Apply by September 4, 2026
    • Country New Zealand (nationwide)
    • Overview Full job description on this page (296 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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    Employer website

    hos.ne.jp/index.htm

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    Client Services Team Leader Findex · New Zealand (nationwide)