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Commercial Services Specialist II

  • Company: Cox Communications
  • Location: Ocoee, Florida
  • Salary: $41,808–$62,608/yr
  • Full Time
  • Company site
  • $41,808–$62,608/yr

Cox Communications at a glance

coxenterprises.com
  • Founded 1898

SEC filings mentioning "Cox Communications": 2,846search EDGAR

Federal funding recipient: largest known award $177K from the Department of Veterans Affairs (started Oct 1, 2016) — via USAspending.gov

Add phoenix se cboc cox cable package "other function" - igf::ot::igf

Registered as a global legal entity (LEI 5493001NEDZNIFRP2R92, US) — via GLEIF

Cox Communications is part of Cox Enterprises (coxenterprises.com), a long-running U.S. company founded in 1898. It operates as a major broadband and cable provider. Recent coverage includes a U.S. Supreme Court decision overturning a large copyright verdict against Cox and clarifying ISP liability (LawStreet Journal), plus reports on a proposed Charter–Cox deal in California and multi-state service issues.

Cox Communications - Commercial Services Specialist II
Ocoee, Florida

Role Overview

The Commercial Services Specialist II at Cox Communications in Ocoee is a full-time position with no remote option. This role involves managing vehicle operations within the Vehicle Operations Job Family Group under Cox Automotive.

Responsibilities

  • Oversee and manage commercial services operations to ensure efficient and effective service delivery.
  • Collaborate with various departments to resolve complex issues related to commercial vehicles.
  • Ensure compliance with all company policies, procedures, and regulatory requirements.
  • Maintain accurate records and reports for vehicle operations.

What You Bring

  • A minimum of 3 years of experience in a similar role or relevant field.
  • Strong problem-solving skills with the ability to handle complex issues.
  • Excellent communication and interpersonal skills.
  • Familiarity with vehicle operations, maintenance, and service protocols.

Working at Cox Communications

Cox Communications offers a competitive hourly base pay rate ranging from $20.10 to $30.10 per hour. The exact rate may vary based on factors such as experience and qualifications. This position is not eligible for remote work; candidates must be willing to work at the specified Cox location in Ocoee, Florida.

No travel requirements are associated with this role.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about Cox Communications

Available discussion is mostly tech-forum and industry news, not workplace reviews. Older Hacker News threads touch ISP practices, piracy suits, and network interference debates—not day-to-day employee experience. Treat those as public-issue chatter, not ratings of working at Cox.

Recent news

Latest from Cox Communications

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Ocoee, Florida

Weather right now in Ocoee, Florida: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

The role is listed in Ocoee, Florida, Florida. Florida sits in the Southeastern U.S. on a peninsula between the Gulf of Mexico and the Atlantic (Wikipedia). Expect a Central Florida metro setting near Orlando-area communities rather than a remote posting (on-site indicated).

Florida is a state in the Southeastern and South Atlantic regions of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia to the north, the Atlantic Ocean to the east, the Straits of Florida to the south, and The Bahamas to the southeast. About two-thirds of Florida occupies a peninsula between the Gulf of Mexico and the Atlantic Ocean. It has the longest

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 2.0%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 199,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Florida: 3.4% above the national averagevia BEA

Minimum wage in Florida: $14.00/hrvia FRED

Real GDP per capita in Florida: $59,407via FRED

Home prices in Florida (year over year): +1.9%via FRED

Median household income in Orange County: $77,011via US Census ACS / Data USA

Average commute time in Orange County: 28 minvia US Census ACS / Data USA

Most common commute in Orange County: Drove Alone (68%) — via US Census ACS / Data USA

Households with home internet in Orange County: 94%via US Census ACS / Data USA

Nearby history: Ocoee Christian Church, listed 1997 (64m away) — via National Register of Historic Places

Typical climate: average high 82°F / low 64°F year-round (summers around 91°F, winters around 52°F) — via NOAA 1991-2020 Normals

Walkability: Below average walkablevia EPA National Walkability Index

Typical rent nearby: $1,731/mo · $1,972/movia HUD Fair Market Rents

  • Elevation 43m (141 ft)

Source: Wikipedia (state)

Be ready to explain how you triage commercial service issues, communicate outages and SLAs clearly, and document next steps. Expect scenarios on de-escalation, multi-product bundles (internet/voice/TV for businesses), and working with field techs. Ask about tools, metrics, and how Specialist II differs from Specialist I on this team.

Strong fit if you like structured customer operations at a large broadband provider, prefer on-site Central Florida work, and are comfortable with process-heavy commercial support. Thin public DATA means culture and pay should be verified directly with Cox recruiters—not inferred from news headlines.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Commercial Services Specialist II
  • Employer Cox Communications
  • Location Ocoee, Florida
  • Type Full Time
  • Pay (from listing) $41,808–$62,608/yr
  • Posted August 6, 2026
  • Apply by September 6, 2026
  • Country United States
  • Overview Full job description on this page (263 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Public discussions & open sources

Attributed public threads and profiles — not employee reviews or star ratings.

Cached public sources (Hacker News, Dev.to, GitHub, etc.).

Employer website

coxenterprises.com

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Commercial Services Specialist II Cox Communications · Ocoee, Florida · $41,808–$62,608/yr