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Sales Associate

Carters at a glance

carters.com
  • Founded 1865
  • Ticker CRI
CRI 39.17 USD -4.79%
  • Revenue (FY2025) $2.90B
  • Net income $91.80M

Investor research: Yahoo Finance · SEC filings

Source: Wikipedia

Carters

Carters is seeking a Sales Associate to join our team in London (Wellington), ON. This full-time position offers the opportunity to deliver exceptional customer service while helping families discover quality children's clothing and essentials.

Position Summary

As a Sales Associate at Carters, you'll be the welcoming face of our store, guiding customers through our selection of children's apparel and products. You'll create a positive shopping experience by listening to customer needs, offering knowledgeable recommendations, and ensuring every visit feels supported and straightforward. Your role is central to building customer loyalty and driving store success.

Core Duties

  • Greet customers and actively listen to understand their shopping needs
  • Provide product recommendations based on customer preferences, sizing, and budget
  • Complete transactions accurately and securely using point-of-sale systems
  • Process returns and exchanges following company procedures
  • Stock merchandise, organize displays, and maintain a clean, inviting sales floor
  • Conduct inventory checks and support receiving and storage tasks
  • Answer product questions and explain store policies with clarity and professionalism
  • Work collaboratively with team members to meet daily operational goals

Requirements

  • Availability to work a full-time schedule, including weekends and seasonal peak periods
  • Genuine enthusiasm for customer service and helping families
  • Comfort using retail point-of-sale systems and technology
  • Physical ability to stand extended hours, bend, reach, and lift regularly (up to 25 lbs)
  • Strong communication skills and the ability to engage positively with diverse customers
  • Reliability, punctuality, and a professional, team-oriented mindset

About Carters

Carters is a leading children's apparel retailer trusted by Canadian families. We combine quality, comfort, and value in every piece we offer, from newborns through young children. Our stores are built on a commitment to making shopping easy and enjoyable for parents, caregivers, and the little ones in their lives.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

To apply for this job please visit carters.wd1.myworkdayjobs.com.

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