Senior Account Manager – Medical Communications

Join Prime as a Senior Account Manager – Medical Communications, based in London, England, United Kingdom. We're seeking an experienced account professional to lead strategic client relationships within the medical communications sector.

About This Position

As Senior Account Manager – Medical Communications at Prime, you'll own end-to-end client relationships, translating complex healthcare and pharmaceutical briefs into compelling, compliant communication solutions. This is a full-time, office-based role where your strategic thinking and communication expertise directly shape how global audiences understand medical innovation. You'll work alongside our creative and clinical teams, ensuring every campaign aligns with client objectives and industry standards.

Your Responsibilities

• Manage a portfolio of key accounts, serving as the primary strategic contact and ensuring client satisfaction and retention
• Lead project scoping and planning, translating client requirements into actionable briefs for internal teams
• Oversee campaign development from conception through delivery, maintaining timelines and budgets
• Develop and pitch strategic communication recommendations that address client business goals
• Facilitate cross-functional collaboration between account, creative, clinical, and production teams
• Monitor industry trends and competitive activity to inform strategic direction
• Present results, insights, and performance metrics to stakeholders and clients
• Support business development through relationship management and proposal development

Who We're Looking For

• Proven track record in account management within medical communications, healthcare marketing, or pharmaceutical communications
• Strong understanding of medical and regulatory communications principles and compliance requirements
• Excellent written and verbal communication skills with the ability to engage senior stakeholders
• Strategic thinker with demonstrated ability to solve complex client challenges
• Project management experience and meticulous attention to detail
• Ability to build and maintain long-term client partnerships
• Proactive approach to professional development and industry knowledge

About the Company

Prime is a medical communications agency based in London, dedicated to translating complex healthcare innovation for patients, healthcare professionals, and payers across Europe and beyond. Our team combines strategic expertise with deep sector knowledge to deliver communications that drive real-world impact.

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