Account Manager, SME & Growth

About This Opportunity

We are representing a confidential fintech organization seeking a Strategic Account Manager to join their expanding Paris team. This is a founding-member opportunity to scale a high-growth SME portfolio, driving product adoption and revenue expansion across 50+ strategic accounts. You'll work at the intersection of payments technology and customer success, helping businesses optimize their global financial operations.

Responsibilities

• Own and develop a portfolio of recently-signed SME accounts, driving upsell and cross-sell strategies to exceed quarterly expansion targets
• Maximize Net Revenue Retention (NRR) through deep product adoption and strategic account planning
• Serve as a product advisor and power-user of the platform, recommending optimal API configurations and feature sets based on clients' technical requirements
• Manage a high-volume portfolio of 50+ accounts using structured frameworks to identify and capitalize on high-impact growth opportunities
• Partner with Product and Engineering teams to translate customer requirements into actionable product roadmaps, advocating for French market needs
• Build and refine scalable Account Management playbooks for the French market, ensuring effective onboarding and activation processes
• Proactively monitor account health and product usage metrics to mitigate churn and ensure long-term platform loyalty

What We're Looking For

Required qualifications:

• Native or bilingual fluency in French and professional proficiency in English
• Minimum 5 years of Account Management or Sales experience managing SME or Mid-Market portfolios
• Deep understanding of fintech or payments (card issuing, acquiring, FX, or global payment rails strongly preferred)
• Proven track record of meeting and exceeding sales or upsell targets with a revenue-driven mindset
• Strong operational rigor with ability to multi-task and prioritize across 50+ accounts effectively
• Product-first mindset and comfort discussing API documentation, payment flows, and technical integrations with both finance executives and technical stakeholders

Preferred qualifications:

• Self-starter with problem-solving mindset and passion for building new markets from the ground up
• Experience advocating for customer needs to influence product development
• Prior experience in fast-growing or startup fintech environments
• Demonstrated ability to navigate complex customer portfolios and prioritize for greatest impact

How We Work With You

Our talent team at Get A Job.ai partners exclusively with this organization to identify exceptional Account Management professionals. When you apply through our platform, a dedicated recruiter will screen your qualifications and experience. Qualified candidates will be submitted directly to our client for consideration. Please do not contact the employer directly—all communication and interview coordination will be managed through Get A Job.ai to ensure a streamlined process.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We evaluate all candidates based on merit, qualifications, and skills regardless of background, identity, or protected characteristics.