Strategic Accounts Manager (m/f/d)

About This Opportunity

We are representing a confidential robotics technology company that is redefining industrial automation. Our talent team is seeking a Strategic Accounts Manager to own and grow their most important customer relationships across warehouse and logistics operations.

This is a high-impact role where you'll drive customer success, retention, and commercial expansion for AI-powered solutions deployed in real-world industrial environments. You'll be among the first strategic account hires, building the foundation for customer success at scale.

Location: Stuttgart area, Germany (hybrid or remote flexibility)
Travel: Up to 50%
Employment Type: Full-time

Responsibilities

• Own end-to-end relationships with strategic customers from onboarding through retention and expansion
• Serve as trusted advisor to operational leaders and executive stakeholders
• Drive measurable ROI and value realization through proactive account management
• Identify and close expansion opportunities including new sites, increased capacity, and renewals
• Develop account growth strategies, conduct quarterly business reviews, and deliver executive briefings
• Collaborate with product, engineering, and operations teams to translate customer needs into product roadmap input
• Build foundational processes, playbooks, and best practices for customer success

What We're Looking For

• Strong understanding of intralogistics, warehouse automation, robotics, or industrial technology
• Proven experience managing and expanding enterprise or strategic accounts
• Background in a scale-up or fast-growth technology environment
• Demonstrated ability to drive commercial expansion and deliver customer outcomes
• High technical affinity; engineering background is a strong plus
• Excellent communication and stakeholder management skills across all organizational levels
• Fluent in English (additional languages beneficial)
• Willingness to travel up to 50% to customer sites

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your profile and conduct an initial screening. If there's a strong match, we'll guide you through our client's interview process, which includes:

• A short take-home assignment relevant to the role
• Cultural fit conversation exploring your motivations and work style
• Technical fit interview assessing problem-solving and domain expertise
• On-site visit to meet the team and collaborate on real challenges

We'll support you at every stage. Please apply only through Get A Job.ai—do not contact the client directly, as this is a confidential search.

Pay

Compensation details will be discussed during the screening process and are competitive for the German market and seniority level.

Additional Benefits: Gym membership, flexible work schedule, company car, performance bonuses, and career growth opportunities in a scaling technology company.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and experiences.