Senior Automation & Observability Engineer

About This Opportunity

Our talent team is representing a confidential managed services organization in their search for a Senior Automation & Observability Engineer. This is a remote role based in the United States, supporting enterprise infrastructure, applications, and telemetry ecosystems across a large-scale IT environment.

You will work with observability platforms, monitoring technologies, and automation frameworks to ensure high availability and performance of business-critical systems. This role involves close collaboration with infrastructure, cloud, network, application, and service delivery teams.

Responsibilities

Monitoring & Observability:

• Design, implement, and maintain enterprise monitoring and observability solutions
• Develop and maintain dashboards, alerts, and visualizations using Grafana
• Monitor infrastructure, applications, middleware, and IoT services using IBM Instana, Grafana, SolarWinds, and related tools
• Configure and manage data collection using Telegraf, Prometheus, and monitoring agents
• Analyze metrics, logs, traces, events, and telemetry data to identify performance bottlenecks
• Support SLO, SLA, and operational health monitoring initiatives
• Perform Root Cause Analysis and troubleshooting for infrastructure and application issues

Enterprise Logging & Telemetry:

• Support onboarding and operational management of enterprise applications and FOAK services
• Configure, validate, and troubleshoot Enterprise Logging & Telemetry integrations across infrastructure, middleware, applications, and cloud platforms
• Monitor telemetry pipelines, log ingestion, event correlation, and data quality
• Collaborate with engineering teams to improve telemetry standards and monitoring effectiveness

Infrastructure & Platform Monitoring:

• Monitor Linux Servers, Windows Servers, VMware Infrastructure, Citrix VDI Platforms, DNS Services, Proxy Services, Middleware Platforms, and Integration Services
• Investigate performance issues, recurring alerts, and infrastructure anomalies
• Monitor capacity, availability, CPU, memory, storage, and service health metrics
• Support platform upgrades, maintenance, and operational readiness reviews

Database & Data Management:

• Configure and maintain InfluxDB time-series databases
• Manage data retention policies, performance tuning, and capacity planning
• Develop operational dashboards and reports for infrastructure and application performance insights

Event & Incident Management:

• Monitor operational alerts, events, notifications, and incidents from enterprise monitoring platforms
• Acknowledge, investigate, troubleshoot, and resolve assigned incidents
• Coordinate with cross-functional teams during incident resolution
• Participate in major incident bridges, DR exercises, and 24x7 operations support activities
• Follow escalation procedures, SOPs, operational runbooks, and ITIL processes

Instana & APM Operations:

• Administer and support IBM Instana monitoring environments
• Monitor application, API, middleware, and microservices performance using Instana
• Validate Instana agent health following server patching and maintenance activities
• Configure alerts, baselines, and performance thresholds

Automation & Scripting:

• Develop automation solutions using Python, PowerShell, Shell Scripting (Bash), and VBScript
• Automate operational tasks, monitoring deployments, and remediation workflows
• Build reusable automation tools to improve operational efficiency
• Integrate monitoring platforms with enterprise automation frameworks

Configuration Management & Infrastructure Automation:

• Implement Infrastructure as Code (IaC) and automation using Ansible and Puppet
• Automate server provisioning and configuration management
• Automate monitoring agent deployment and onboarding
• Maintain automation playbooks and deployment pipelines

Knowledge Management:

• Maintain SOPs, runbooks, monitoring procedures, and escalation matrices
• Participate in knowledge transfer sessions, service onboarding, and operational readiness reviews
• Support service transition, migration, and continuous improvement initiatives

What We're Looking For

Required Skills:

• 7 to 10+ years of experience in Monitoring, Observability, Infrastructure Operations, SRE, or Platform Engineering
• Hands-on experience with Grafana, IBM Instana, SolarWinds, Telegraf, Prometheus, and InfluxDB
• Experience supporting large-scale enterprise environments and 24x7 operations
• Expertise in VMware, Linux Administration, Windows Server, Citrix VDI, DNS Services, Proxy Services, and Middleware Technologies
• Strong scripting skills in Python, PowerShell, Shell Scripting (Linux), and VBScript
• Experience with automation tools including Ansible and Puppet
• FOAK application support and Enterprise Logging & Telemetry (ELT) experience
• Experience with ServiceNow, Incident Management, Problem Management, Change Management, and ITIL Framework
• Strong troubleshooting, RCA, and operational support skills
• Experience integrating observability platforms with enterprise automation solutions

Preferred Skills:

• Docker and Kubernetes
• Cloud platforms: AWS, Microsoft Azure, Google Cloud Platform (GCP)
• CI/CD tools: Jenkins, GitHub Actions, GitLab CI/CD
• REST APIs and Microservices Monitoring
• DevOps & SRE Practices

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your qualifications and experience against our client's requirements. If we determine there's a strong match, we'll conduct an initial screening conversation to discuss your background, career goals, and the role in detail.

After our screening, we will submit qualified candidates to our client for consideration. Throughout the interview process, we remain your advocate and main point of contact. Please do not contact the client organization directly—all communication should flow through Get A Job.ai to ensure a smooth and professional process.

Pay

Pay details will be discussed during the screening process based on your experience and qualifications.

Equal Employment Opportunity: Get A Job.ai is committed to providing equal employment opportunities to all applicants. We evaluate candidates based on qualifications and merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.