Account Manager – 60 to 70K€ package + BSPCE

About This Opportunity

We are representing a rapidly growing healthcare technology company in Paris that is transforming patient communication through AI voice automation. Following a recent $25M Series A funding round, our client has grown to a team of 50+ across Paris and New York, serving over 250 healthcare organizations.

We are seeking an Account Manager to own a strategic portfolio of 40-50 mid-sized healthcare clients—multi-site centers, specialist practices, and regional groups with strong expansion potential. This is a growth-focused role combining client success, revenue generation, and deployment coordination.

Responsibilities

• Drive €400K in upsell revenue annually and maintain 95% client retention across your portfolio
• Identify and execute expansion opportunities: new sites, practitioners, and service lines within existing accounts
• Build and maintain expansion plans for every account with growth potential
• Conduct regular check-ins with medical secretaries, center managers, and practitioners to ensure satisfaction and product adoption
• Track usage metrics and demonstrate impact: calls handled, time saved, service quality improvements
• Coordinate new site deployments from scoping through go-live, working closely with the Deployment team
• Maintain rigorous CRM hygiene with up-to-date expansion pipelines and client intelligence
• Leverage client networks and referrals to open new facilities
• Provide actionable client feedback to Product and Sales teams
• Manage portfolio strategically by prioritizing high-impact accounts and influential specialty practitioners

What We're Looking For

Required:

• 2-5 years in a client-facing role with clear business accountability: account management, customer success with revenue targets, B2B consulting, or platform/marketplace account management
• Proven track record of growing existing accounts with quantifiable results
• Fluent French; strong written and spoken English
• Revenue mindset paired with genuine service orientation—you view client follow-up and closing as equally important
• Strong ownership: you identify issues, unblock them independently, and drive to resolution
• Portfolio thinking: ability to segment, prioritize, and manage 40+ accounts simultaneously
• Relationship-building skills across diverse stakeholders, from administrative staff to executives
• Rigorous approach to follow-ups, documentation, and CRM maintenance without prompting

Nice to have:

• Experience in healthcare, AI, or B2B SaaS environments

This role is not suitable if:

• You prefer pure hunting roles on large deals and find ongoing client management tedious
• You view customer success as a support function without business objectives
• You require highly structured frameworks to be effective

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and ensure alignment with the role requirements. Qualified candidates will then be submitted to our client for consideration. Please do not attempt to contact the client directly, as all communication flows through our recruiting team to ensure a professional process for everyone involved.

The client's interview process includes: video interview with Talent Acquisition (30 min), video interview with Head of Operations (45 min), on-site business case presentation (1h), final meeting with leadership and team coffee (1h), followed by reference checks. The full process typically takes 30 days with continuous feedback.

Compensation and Benefits

Pay via Get A Job.ai: €60,000-70,000 base + variable compensation. Variable pay is tied to OKRs weighted primarily on upsell revenue and paid monthly.

Additional benefits through the client include: equity (BSPCE), executive contract (cadre) with 8-12 RTT days annually, hybrid schedule (3 days per week in Paris 2nd arrondissement office), MacBook, meal vouchers €9/day (55% employer-covered), health insurance 50% covered, 50% public transport coverage, wellness benefits, annual offsite and team events.

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices. We encourage applications from candidates of all backgrounds and experiences. Research shows that women and underrepresented groups often apply only when meeting 100% of requirements—if you're excited about this opportunity but don't check every box, we encourage you to apply.