AI & Business Intelligence Program Manager

Responsibilities

We are representing a confidential online travel organization in their search for an AI & Business Intelligence Program Manager based in London. In this hybrid role, you will lead the end-to-end execution of data strategy and AI initiatives across the company's travel experiences portfolio. You will serve as the critical link between business intelligence, product teams, and customer operations.

Your key responsibilities include:

• Drive Executive & Business Updates: Establish clear reporting cadences for leadership, translating AI model performance, traveler engagement trends, and BI dashboard metrics into executive-ready status updates.
• Orchestrate AI & BI Roadmaps: Direct complex, cross-functional programs spanning Data Engineering, AI/ML, Product, and Customer Experience teams to ensure business intelligence initiatives land on time.
• Deliver Operational Momentum: Maintain project management rigor across data pipelines, predictive search features, dynamic pricing models, and AI support systems—tracking milestones and holding dependencies accountable.
• Translate Data into Strategy: Partner with CX and Product leadership to convert traveler behavior data and BI reporting into actionable operational changes that reduce friction across the booking and trip lifecycle.
• Unblock Technical & Organizational Friction: Proactively identify bottlenecks in data availability, BI tool integrations, or cross-team alignment, delivering clear resolution paths before project schedules slip.

What We're Looking For

Required qualifications:

• Experience: 4–6 years of program management experience leading technical AI, business intelligence, or data strategy initiatives.
• BI & AI Competency: Strong command of business intelligence frameworks, visualization tools (e.g., Looker, Tableau), SQL, and practical understanding of AI/ML lifecycles (including Generative AI and predictive modeling).
• Cross-Functional Leadership: Proven ability to manage complex technical roadmaps involving data engineers, data scientists, product managers, and business stakeholders.
• Executive Communication: Exceptional talent for synthesizing data-heavy technical concepts into compelling, structured updates for non-technical executives.
• Domain Empathy: Deep interest in online travel, marketplace dynamics, and traveler journey optimization.

Preferred qualifications:

• Background in travel tech, e-commerce marketplaces, or consumer-facing digital platforms.
• Certifications in program management (PMP, CSM) or advanced credentials in Business Intelligence / Data Strategy.

Work arrangement: This is a hybrid position requiring 2–3 days per week in the London office.

How We Work With You

When you apply through Get A Job.ai, our talent team will review your application and conduct an initial screening to understand your experience and career goals. If there's a strong match, we will submit your profile to our client for consideration. Throughout the process, we serve as your advocate and primary point of contact.

Please note: all applications must come through Get A Job.ai. Do not contact the client directly, as this may disqualify your candidacy.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Employment Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome candidates from all backgrounds and will work with you to accommodate any needs during the application and interview process.