Payments GTM (Go-to-Market) Operations and Strategy Lead

About This Opportunity

We are representing a confidential financial technology organization in their search for a Payments GTM Operations and Strategy Lead. Our client is building the financial backbone for small businesses, and their fintech division is one of their most strategically important and fastest-growing areas.

This role will establish Payments GTM Operations as a new function, bringing together every team that touches payments go-to-market—Marketing, Sales, Account Management, Customer Support, Risk, Operations, Analytics, and Product Development. You'll build the programs, processes, and measurement that turn these teams into a coordinated growth engine.

This is a remote opportunity available anywhere in Canada, with optional participation in hub city offices for candidates located in Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.

Responsibilities

• Map and rebuild the end-to-end customer journey for payments, from first touch through activation and ongoing usage, working closely with cross-functional partners
• Design and run experiments to drive adoption and usage of payments products, including testing various incentives and rapidly iterating based on results
• Define the metrics that matter for payments GTM and hold yourself and cross-functional partners accountable to them
• Build deep working relationships across GTM teams, Product, RevOps, and Analytics, serving as the connective tissue between these teams
• Use data and qualitative insights to identify opportunities, size them, run experiments, and measure results
• Stay informed about what other vertical SaaS and embedded payments players are doing and identify differentiation opportunities
• Design and implement scalable operational processes that enhance efficiency and drive growth

What We're Looking For

• Operating and strategy experience, ideally a mix of both—examples include Revenue Operations, GTM Operations, Strategy & Operations, Product Commercialization, or GM/Founder roles, preferably at a scaling SaaS or fintech company
• Strategy experience such as Management Consulting, VC, or Strategy & Operations is highly valued
• Deep understanding of payments and financial services business models, metrics, and growth strategies, particularly for small businesses
• Strong data instincts with the ability to use analytics to measure impact, make decisions, and optimize performance
• Experience using SQL to manipulate large data sets is a plus but not required
• Exceptional communication and stakeholder management skills with the ability to work across GTM teams, Product, and Executive Leadership
• Demonstrated ability to translate data into stories and strategies into action plans
• Passion for helping small businesses succeed through innovative financial solutions
• Curious mind and growth mindset with the ability to quickly become an expert and build new capabilities
• Proactive drive to solve problems, bring structure to ambiguous situations, and deliver results
• Comfort working in an ambiguous and fast-paced environment

How We Work with You

Our talent team at Get A Job.ai partners with you throughout the entire process. First, you'll apply through our platform at getajob.ai. One of our recruiters will conduct an initial screening to understand your experience and goals. If there's a strong match, we'll prepare and submit your profile to our client for consideration.

We ask that you work exclusively through Get A Job.ai during this process and not contact the client directly, as this allows us to best represent your interests and manage the relationship on your behalf.

Pay

Pay via Get A Job.ai: CAD $151,200 - $204,500 annually, with a midpoint of $177,900. Our client designs compensation to reflect skills and experience, with fully established hires typically starting around the midpoint. The role also includes equity rewards, annual health and wellness stipends, retirement savings matching, and an extended health benefits package with fully paid premiums.

Equal Opportunity: Get A Job.ai is committed to fostering an inclusive environment. We welcome applicants of all backgrounds and are happy to provide accommodation at any stage of the hiring process.