Complex Claims & Coverage Director

About This Opportunity

Our talent team is representing a confidential AI research organization that is building next-generation reasoning capabilities. We are seeking a Complex Claims & Coverage Director to contribute specialized insurance expertise to a cutting-edge training initiative. This is a remote contract role based in Germany, offering flexible scheduling and immediate start.

You will design complex claim scenarios, evaluate AI-generated responses against senior-level claims standards, and help shape how advanced models reason about coverage disputes, litigation strategy, and major-loss resolution. This is a practitioner role—no law degree or legal license required.

Responsibilities

• Design realistic scenarios involving disputed coverage, reservations of rights, excess exposure, multiple insureds and carriers, allocation, litigation, mediation, bad-faith risk, and high-severity settlement strategy
• Create work products such as complex claim strategies, coverage-position analyses, authority requests, litigation-management plans, reserve rationales, and escalation recommendations
• Write reference responses demonstrating senior technical claims quality
• Evaluate AI-generated responses using structured rubrics for policy analysis, strategic judgment, factual support, stakeholder awareness, and escalation discipline
• Identify claim-handling positions that are internally inconsistent, unsupported by the record, operationally unrealistic, or outside the authority of a non-lawyer claims professional
• Provide written feedback used to improve model behavior
• Participate in onboarding office hours and calibration sessions

What We're Looking For

Required:

• 2+ years of professional experience handling complex, litigated, high-severity, or coverage-sensitive insurance claims
• Experience evaluating coverage issues and developing claim strategies involving multiple parties, layers, policies, or jurisdictions
• Understanding of insurer duties, reservation-of-rights practices, litigation management, settlement authority, and escalation to internal or external counsel
• Ability to distinguish operational coverage positions from formal legal advice and recognize when specialized legal review is required
• Exceptional written reasoning, defensible judgment, and high attention to detail
• Comfort reviewing incomplete records and clearly separating facts, assumptions, open issues, and recommended next steps
• Minimum 20 hours per week availability (ideally 40+)

Preferred:

• CPCU, AIC, SCLA, ARM, or comparable insurance designation
• Experience with excess casualty, professional liability, directors and officers, cyber, environmental, construction-defect, or other complex lines
• Experience managing mediations, trials, coverage disputes, or extra-contractual exposure
• Home-office technical claims or claim-governance experience
• Experience overseeing TPAs, independent adjusters, experts, or panel counsel

How We Work with You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and confirm fit. We then coordinate submission to our client and support you through their interview process. Please do not contact the client directly—all communication flows through our team to protect your candidacy.

Pay

Pay via Get A Job.ai: $80 per hour.

This is a contract role with flexible remote scheduling. Applications are reviewed on a rolling basis, and the role starts immediately upon successful placement.

Equal Opportunity: Get A Job.ai considers all qualified applicants without regard to legally protected characteristics and provides reasonable accommodations upon request.