People Operations Manager

About This Opportunity

We are representing a fast-growing infrastructure software company with 135 employees distributed across the US, UK, Canada, Australia, France, and Spain. Our client needs a People Operations Manager to run the day-to-day operations behind their global team. This is a hands-on role with real ownership—you'll manage the full employee lifecycle, maintain compliance across multiple countries, and build the operational infrastructure that lets the business scale.

Most of the headcount sits in the US, but international operations are a meaningful part of this job, not an occasional task. You'll work directly with the VP of People and have genuine latitude in how you solve problems and improve systems.

Responsibilities

Employee lifecycle operations:

• Own new hire setup end to end in the company's PEO platform, including onboarding records, tax setup, benefits enrollment, and systems access
• Manage exits completely, including termination processing, final pay, benefits continuation, equity coordination with Finance, and access removal
• Process every employee change—comp, title, level, manager, location, employment status—with clean documentation
• Manage employment documentation, contracts, amendments, and letters across US and international entities
• Serve as first line support for employee questions on pay, benefits, leave, time off, and policy
• Maintain and improve the people operations knowledge base and process documentation

International employment and compliance:

• Own the people compliance calendar across every operating country, including filings, registrations, statutory deadlines, and annual returns
• Run the operational relationship with EOR partners, including hires, changes, exits, invoicing, and issue resolution
• Track country-specific employment requirements—statutory leave, notice, probation, termination rules—and escalate to Legal where needed
• Support new country openings end to end from the operational side, working with EOR and legal partners
• Serve as operational point of contact for EMEA and APAC employees
• Keep employee records accurate, complete, and audit-ready across every entity

Benefits administration:

• Administer US and international benefits day to day, including enrollments, changes, terminations, invoicing, and vendor coordination
• Execute open enrollment from setup and communications through employee support and audit
• Administer leaves of absence in coordination with the PEO, EOR, and Legal team

Systems and data:

• Own data integrity in the HR system of record, including audits, permissions, workflows, and integrations
• Execute consolidation onto a single global system of record, partnering with the VP of People on sequencing
• Build and maintain recurring people reporting—headcount, attrition, org data—used by Finance and leadership
• Maintain the level, band, and job architecture data behind the leveling and compensation framework
• Automate manual work. If a process runs on a spreadsheet and calendar reminder, redesign it with available tools, AI included
• Use AI in operational work, including drafting documentation, summarizing country policy differences, auditing records, and first-pass reporting
• Bring what works back to the People team as prompts, templates, and walkthroughs so the whole team gets faster

What We're Looking For

Required:

• 4+ years in people operations, ideally in a high-growth software company under 500 people
• Direct, hands-on experience running people operations for a multi-country workforce. UK and US required. Canada, EU, or APAC a strong plus
• Benefits administration experience, including running a PEO or HRIS platform as the system of record. Justworks experience is a strong plus
• Fluency with spreadsheets and HR data
• Working fluency with AI tools in day-to-day operational work, with specific examples of what you automated or made faster
• Follow through—things you own do not fall through, and you close the loop without being asked
• Excellent judgment with confidential information
• Clear, direct written communication

Nice to have:

• Total rewards exposure such as comp cycle admin or benefits renewal support
• Experience with an HRIS migration or consolidation
• Familiarity with Deel, Culture Amp, Carta, or Ashby
• Working knowledge of international employment mechanics, including EOR models, statutory entitlements, and country-level filing obligations

Technology stack: Justworks (US PEO), Justworks International and Deel (international employment), Culture Amp (performance management), Carta (equity), Ashby (recruiting), Notion and Slack.

How We Work With You

When you apply through Get A Job.ai, a member of our talent team will review your background and schedule an initial screening call. If there's a strong match, we'll submit your profile to our client for consideration. Please do not contact the employer directly—all communication and interview coordination will run through our recruiting team to ensure a smooth and confidential process.

Pay

Compensation details will be discussed during the screening process and are based on experience and location.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applicants of all backgrounds and will work with you and our client to ensure a fair and accessible interview process.