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Customer Service Representative

Staples at a glance

staples.com
  • Founded 1986
  • Employees 79075
  • Ticker SPLS
SPLS 53.99 USD -0.52%

Investor research: Yahoo Finance

SEC filings mentioning "Staples": 10,000+ · SIC industry: Retail-Miscellaneous Shopping Goods Storessearch EDGAR

Source: Wikipedia

Staples

Join Staples as a Customer Service Representative in the Regina region, Saskatchewan. This full-time position offers the opportunity to deliver outstanding customer experiences while driving sales and building meaningful business relationships.

About This Position

We're seeking a dedicated Customer Service Representative to become a cornerstone of our team in Regina region. In this role, you'll interact with customers daily, understand their unique needs, and connect them with products and solutions that genuinely work for their business. Your focus on responsive, attentive service will help build client loyalty and ensure our customers remain satisfied with their choice of Staples.

Core Duties

  • Respond to customer inquiries via phone, email, and in-person conversations with professionalism and efficiency
  • Assess customer requirements and recommend appropriate products and services that match their needs
  • Process orders accurately and ensure timely delivery of products and solutions
  • Build and nurture long-term relationships with customers to encourage repeat business
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with the broader team to resolve customer concerns and ensure satisfaction
  • Identify and escalate issues appropriately to ensure no opportunity is missed

Who We're Looking For

  • Proven experience in customer service, retail, or a related field
  • Strong communication skills with the ability to listen actively and respond thoughtfully
  • Organisational ability and attention to detail in managing multiple customer requests
  • Friendly, professional demeanor and a genuine desire to help others
  • Basic proficiency with computers and willingness to learn our systems and tools
  • Reliability and a commitment to consistent, high-quality work

About the Company

Staples is committed to supporting businesses and professionals across Regina region and beyond. We provide the products, solutions, and expertise that help our customers succeed—from office supplies and furniture to technology and services. As part of our team, you'll contribute directly to customer success while growing your own professional experience.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

To apply for this job please visit www.adzuna.com.

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Working in Regina region, Saskatchewan

Weather right now in Regina region, Saskatchewan: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:

Saskatchewan is a province in Western Canada. It is bordered to the west by Alberta, to the north by the Northwest Territories, to the east by Manitoba, to the northeast by Nunavut, and to the south by the United States. Saskatchewan and neighbouring Alberta are the only landlocked provinces in Canada. In 2026, Saskatchewan's population was estimated at 1,266,092. Nearly 10% of Saskatchewan's tota

🇨🇦 Relocation safety for Canada: Very Safevia Warnely, CC BY 4.0

National unemployment rate in Canada: 6.9%via World Bank

  • Elevation 577m (1,893 ft)

Source: Wikipedia (state)

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