Senior Product Manager, Observability

About This Opportunity

We are representing a confidential cloud infrastructure organization seeking a Senior Product Manager, Observability to join their technical product team on a remote basis. Our client is building next-generation infrastructure at scale, and this role sits at the heart of their platform—owning the observability systems that give customers and internal operators real-time visibility into distributed infrastructure fleets.

As Senior Product Manager for Observability, you will own the telemetry pipeline, aggregation layer, and observability surfaces (logs, metrics, traces) that enable fleet management, incident response, and alerting at scale. You will partner closely with engineering, operations, and customer teams to turn operational visibility gaps into shipped platform capabilities.

Responsibilities

• Own the roadmap for the observability platform including telemetry pipeline, log and metrics aggregation, trace collection, and customer-facing APIs and dashboards
• Define how logs, metrics, and traces are captured from physical infrastructure, aggregated, and surfaced to enable fleet management and incident handling
• Own alerting strategy and optimization: define what matters, reduce noise, and ensure the right signal reaches the right person at the right time
• Capture and prioritize new telemetry requirements as infrastructure scales, working with engineering to extend coverage across new hardware, sites, and deployment types
• Shadow incident reviews and site operations to turn recurring manual effort and visibility gaps into platform capabilities
• Define and drive key metrics: alert signal-to-noise ratio, time-to-detect, time-to-resolve, telemetry coverage, and platform reliability
• Mentor junior product managers and raise the bar for PRDs, reviews, and product decisions across the team

What We're Looking For

Required:

• 5–8 years in product management, with a track record owning significant areas in observability, infrastructure, or operations-facing products
• Demonstrated experience building observability stacks: you have owned a product that captures and surfaces logs, metrics, and traces at scale
• Hands-on experience with Prometheus, Loki, Mimir, Datadog, Grafana, or OpenTelemetry
• Experience with deployment tooling in a data center or infrastructure context, including provisioning workflows, networking automation, or zero-touch deployment pipelines
• Experience building for operators and delivery teams (SREs, data center technicians, design engineers, project controllers) with genuine appetite for their workflows
• Strong technical fluency to lead architecture and trade-off discussions across telemetry pipelines, time-series storage, alerting systems, and observability integrations
• Track record of moving ambiguous operational problems to shipped outcomes that measurably improve visibility, incident response, or fleet reliability
• Excellent written and verbal communication across engineers, operators, and executives

Nice to Have:

• Broader observability problem domain experience across different toolsets
• Familiarity with bare-metal provisioning tools (OpenStack Ironic, MAAS, or similar) or network automation tooling (NetBox, Nautobot, or similar)
• Degree in CS or engineering, or prior experience as an engineer, SRE, or infrastructure operator
• Familiarity with GPU or accelerated compute infrastructure, data center operations, or hyperscaler-style deployment at scale
• ITSM experience: Jira Service Management, ServiceNow, Zendesk, or Freshservice
• Experience in high-growth environments where the product is being built alongside the infrastructure it monitors

How We Work With You

When you apply through Get A Job.ai, our talent team will review your profile and conduct an initial screening. If there's a strong match, we will submit your candidacy to our client for consideration. Please apply exclusively through Get A Job.ai—do not contact the client directly, as we are managing this search on their behalf.

Pay

Compensation details will be discussed during the screening process based on experience and location.

Equal Opportunity

Get A Job.ai is committed to fostering an inclusive recruitment process. We welcome applications from candidates of all backgrounds, experiences, and abilities. If you require any accommodations during the application process, please let us know.