Former Admissions Officer (Account Manager, Full-time)

About This Opportunity

We are representing a confidential college admissions consulting organization in their search for a Former Admissions Officer to join their team as an Account Manager. This is a full-time, remote position based in the United States.

Our client serves thousands of students internationally, providing personalized guidance through the college application process. In this role, you'll be the primary relationship manager for families, conducting orientations, parent check-ins, and serving as the trusted point of contact from enrollment through final admissions decisions. You'll also maintain a small caseload of up to 15 students to stay connected to the direct advising work you represent.

Responsibilities

• Conduct new student orientation sessions and set clear expectations with families
• Run parent check-in meetings alongside student coaches, translating progress into actionable insights
• Serve as the escalation point for families with complex needs or misaligned expectations
• Handle difficult conversations with anxious or disappointed families directly and diplomatically
• Mentor college admissions coaches on client communication and navigating family dynamics
• Identify opportunities for program expansion and own re-enrollment conversations
• Drive referral and review strategies in collaboration with coaching staff
• Advise a cohort of up to 15 students through profile building, essay development, and college list creation
• Track student deadlines and provide actionable feedback between advising sessions

What We're Looking For

• Graduated from a selective or highly-selective college or university (top-50 national university or top-20 liberal arts college preferred)
• Three or more years of experience in college admissions, admissions consulting, or a closely related field; experience inside an admissions office is a strong plus
• Detailed, current knowledge of the U.S. college admissions process
• Experience in customer success, client engagement, account management, or consultative sales
• Experience mentoring, coaching, or developing others
• Real comfort with the commercial side of relationship work, including renewals and add-on services
• Composure with all types of families, from hands-off to highly engaged
• Availability to work at least one evening per week and 12 Saturdays or Sundays per year
• Impeccable listening, speaking, writing, and grammar skills
• Ability to manage competing priorities in a fast-moving, unstructured environment

How We Work With You

When you apply through Get A Job.ai, our talent team will review your background and conduct an initial screening. If we believe you're a strong match, we'll submit your profile to our client for consideration. Please do not attempt to contact the client directly, as all communication during the hiring process flows through our recruiting team.

Compensation and Benefits

The client offers a starting annual base salary of $58,679.51 plus commission eligibility (4% on new enrollments, re-enrollments, and add-on programming). Benefits include unlimited paid time off, 11 paid holidays, health insurance with employer contribution, and fully paid dental, vision, and life insurance. Performance-based holiday bonuses and two annual employee retreats are also provided.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.