- Company: Get A Job.ai
- Location: United States
- Salary: Pay not listed
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
We are representing a confidential technology organization seeking a Customer Technical Support Specialist. This role reports to the Director of Operations and serves as a key point of contact for technical customer queries and service delivery. You'll work closely with our talent team throughout the hiring process.
Responsibilities
- Respond to customer technical queries and incoming service calls through the support center
- Provide telephone support coverage outside of standard business hours as needed
- Plan, manage, and execute version upgrades both on-site at customer locations and remotely
- Participate in on-call support rotation, including evenings, weekends, and holidays as necessary
- Complete tasks and projects as assigned by the Director of Operations
What We're Looking For
- Strong technical troubleshooting and problem-solving skills
- Excellent customer service orientation and communication abilities
- Experience managing software version upgrades and deployments
- Ability to provide remote technical support effectively
- Flexibility to work on-call rotation and non-standard hours
- Self-directed work style with ability to manage multiple priorities
How We Work With You
Candidates apply directly through Get A Job.ai. Our recruiting team will screen your application and conduct an initial conversation about your background and the role. If there's a strong match, we will submit your profile to our client for consideration. Please do not attempt to contact the client directly, as all communication should flow through Get A Job.ai to ensure a smooth process.
Pay
Compensation details will be discussed during the screening process based on experience and qualifications.
Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices and works with clients who value diverse talent.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Terms used in this posting
- on-call
- You may be required to be reachable and available to work outside normal scheduled hours, typically for a set rotation.
Explore Get A Job.ai online
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.4% — via BLS JOLTS
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 206,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Technical Support Specialist
- Employer Get A Job.ai
- Location United States
- Type Full Time
- Pay (from listing) Pay not listed
- Posted September 7, 2026
- Apply by October 8, 2026
- Country United States
- Overview Full job description on this page (264 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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