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Service Manager (South Korea)

  • Company: Get A Job.ai
  • Location: South Korea
  • Salary: Pay not listed

Website Get A Job.ai

Represented by Get A Job.ai

Responsibilities

We are representing a confidential travel-tech organization seeking a Service Manager to support their operations in South Korea. In this role, you will:

  • Serve as the primary point of contact for key B2B partners, managing escalations and resolving complex service issues
  • Monitor active cases within the CRM system to ensure timely resolution and proactive intervention
  • Maintain regular communication with clients through updates and check-ins to ensure satisfaction
  • Analyze service performance metrics using business intelligence tools and prepare detailed reports
  • Participate in client meetings to gather feedback and advocate for client needs internally
  • Collaborate cross-functionally with operations, support, and technical teams to enhance service delivery

What We're Looking For

  • Advanced fluency in both English and Korean (written and spoken)
  • Proficiency with CRM systems, dashboards, and data analysis tools
  • Strong ability to learn quickly and maintain focus on results
  • Excellent multitasking capabilities with the ability to perform well under pressure
  • High level of empathy and client-focused mindset
  • Experience in account management or service management, particularly in B2B environments
  • Background in the travel industry (tour operators, travel management companies, destination management companies, or concierge services) is highly advantageous

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and qualifications. Qualified candidates will be presented to our client for consideration. Please do not attempt to contact the client directly, as all communication will be coordinated through our recruiting team to ensure a professional and organized process.

Pay

Compensation details will be discussed during the screening process and are competitive within the travel technology sector.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and experiences.

Apply with Get A Job.ai

A recruiter will review your profile and submit you to the client. Do not contact the client directly.

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Apply with Get A Job.ai

Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.

Apply through Get A Job.ai. A recruiter will review your profile and submit you.

Working in South Korea

South Korea, officially the Republic of Korea (ROK), is a country in East Asia. It constitutes the southern half of the Korean Peninsula and borders North Korea along the Korean Demilitarized Zone, with the Yellow Sea to the west and the Sea of Japan to the east. South Korea claims to be the sole legitimate government of the entire peninsula and adjacent islands. It has a population of about 52 million, of which half live in the Seoul metropolitan area, the ninth most populous metropolitan area in the world, with other major cities being Busan, Daegu, and Incheon.

Note: South Korea observes a public holiday on Sep 24 — Chuseok.

🇰🇷 Relocation safety for South Korea: Very Safevia Warnely, CC BY 4.0

National unemployment rate in South Korea: 2.7%via World Bank

GDP per capita in South Korea: $36,227via World Bank

Consumer price inflation in South Korea: 2.1% (annual) — via World Bank

Real GDP growth in South Korea: 1.0% (annual) — via World Bank

Average hours worked per year in South Korea: 1,833via OECD

    About this role & career path

    Traits that fit this role

    • Leadership Orientation
    • Dependability

    Source: O*NET Work Styles (Distinctiveness Rank).

    Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET

    Industry news

    Source: O*NET (public-domain bulk data)

    Salary & compensation

    Workers in Building & Grounds Cleaning & Maintenance occupations earn a national median of $27,228via US Census ACS / Data USA

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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    Listing facts

    • Role Service Manager (South Korea)
    • Employer Get A Job.ai
    • Location South Korea
    • Type Full Time
    • Pay (from listing) Pay not listed
    • Posted September 6, 2026
    • Apply by October 6, 2026
    • Country South Korea
    • Overview Full job description on this page (288 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

    Typical work in Service Manager

    Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

    • Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
    • Schedule work for crews, depending on work priorities, crew or equipment availability, or weather conditions.
    • Tour grounds, such as parks, botanical gardens, cemeteries, or golf courses, to inspect conditions of plants and soil.
    • Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained.
    • Direct activities of workers who perform duties, such as landscaping, cultivating lawns, or pruning trees and shrubs.
    • Inspect completed work to ensure conformance to specifications, standards, and contract requirements.

    Source: O*NET

    Limited public data for this employer

    We only show facts we can ground in public sources (Wikidata, O*NET, news/discussion links, or this listing). We do not invent Glassdoor-style ratings, salaries, or testimonials when data is thin. Use the listing facts, occupation context, and related openings below while we continue researching.

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    Service Manager (South Korea) Get A Job.ai · South Korea