Key Customers Solutions Architect EMEA

About This Opportunity

We are representing a confidential cloud infrastructure organization seeking a Key Customers Solutions Architect to support strategic GPU cloud services customers across the EMEA region. This is a remote position based in Europe.

In this role, you will serve as a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will collaborate closely with sales and product teams to drive growth and enhance customer satisfaction.

Responsibilities

• Serve as the primary technical point of contact for key customers, troubleshooting and resolving complex AI/ML infrastructure challenges
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability
• Partner with the sales team to identify new opportunities, promote platform capabilities, and deliver technical presentations to prospective clients
• Act as a bridge between customers and product teams, providing feedback, relaying feature requests, and ensuring alignment with customer requirements
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges

What We're Looking For

Required qualifications:

• 5-10+ years of experience in roles such as Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible
• Experience with Kubernetes and Python programming
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL)
• Customer-centric approach with a proven ability to build trust and foster long-term relationships
• Strong ability to explain technical concepts to both technical and non-technical audiences
• Authorization to work in a European country where you will be based

Preferred qualifications:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow)
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow)
• Familiarity with ML tools from major cloud providers
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines
• Proven experience mentoring technical teams and driving team growth
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration

How We Work With You

When you apply through Get A Job.ai, our talent team will review your profile and conduct an initial screening to understand your background and career goals. If there's a strong match, we will submit your candidacy to our client for consideration. Please do not attempt to contact the client directly, as all communication should flow through our recruitment process to ensure the best experience for everyone involved.

Pay

Compensation details will be discussed during the screening process and are competitive for this senior technical role in the EMEA region.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and work to ensure fair consideration throughout our recruitment process.