QA Engineer

About This Opportunity

Our talent team is representing a confidential open-source orchestration platform client seeking a QA Engineer based in Europe. This is a fully remote position with a globally distributed technical team.

You'll play a critical role ensuring platform quality and reliability across both open source and enterprise editions. A significant part of this work involves analyzing customer support tickets, reproducing reported issues in various environments, and verifying fixes before release. You'll serve as the essential bridge between customer experiences and engineering deliverables.

Responsibilities

• Review and analyze customer support tickets to understand reported issues, extract reproduction steps, and translate customer problems into actionable bug reports for the engineering team
• Reproduce bugs across different environments and configurations, ensuring engineers have the context needed to resolve issues efficiently
• Design, write, and maintain test plans and test cases covering platform features across releases
• Perform manual and exploratory testing for new features and regression testing for existing functionality
• Collaborate with engineers to define acceptance criteria, identify edge cases, and validate fixes before release
• Contribute to building and improving automated test coverage where applicable
• Track and report on quality metrics, test coverage, and recurring issue patterns to help prioritize improvements

What We're Looking For

• Experience in software QA with strong foundation in both manual and automated testing methodologies
• Ability to read and interpret customer support tickets, often with incomplete information, and systematically reproduce issues
• Solid knowledge of Linux basics, comfortable navigating command line, managing files and processes
• Hands-on experience with Claude Code for everyday engineering and testing work
• Familiarity with infrastructure and orchestration concepts: Docker, Kubernetes, CI/CD pipelines, or workflow automation tools
• Comfortable working with APIs, reading logs, and navigating distributed systems to trace issues
• Experience writing automated tests (Java, Python, or TypeScript) and working with test frameworks
• Strong written communication in English for global team collaboration and clear issue documentation
• Self-directed and detail-oriented, able to prioritize across incoming support issues and planned test cycles without heavy oversight

Bonus qualifications:

• Past QA experience involving direct interaction with customer-reported issues or support escalations
• Experience with open source software or B2B SaaS platforms
• Familiarity with orchestration or workflow tools
• Experience with Playwright and agent-browser for browser-based automated testing
• Performance testing or load testing experience for distributed systems
• Knowledge of Java

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and ensure alignment with the role requirements. Qualified candidates are then submitted to our client for consideration. Please do not attempt to contact the client directly, as all communication is managed through our recruitment process.

Pay

Compensation details will be discussed during the screening process based on experience and location within Europe.

Equal Opportunity: Get A Job.ai is committed to fair and equitable recruiting practices. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.