Housing & Delegate Management, Attendee Data Manager

About This Opportunity

We are representing a confidential global brand experience agency in their search for a Housing & Delegate Management, Attendee Data Manager. Our client manages thousands of events annually across multiple countries, serving leading organizations in financial services, technology, healthcare, and professional services sectors.

This remote role, based in the UK, requires up to 40% domestic and international travel. You will lead housing and delegate management across events, ensuring smooth execution of room block strategy, delegate processes, and comprehensive attendee data management. Candidates must have the right to work and travel within the EU without requiring sponsorship.

Responsibilities

• Manage end-to-end registration for high-volume in-person, hybrid, and virtual events, including development, testing, and delivery of event communications
• Oversee database management to ensure consistency and accuracy, including data entry, list generation, and analysis
• Serve as primary point of contact for attendee and client registration inquiries, responding within agreed-upon service level agreements
• Establish program-level communications, reporting, operating processes, deadlines, escalation paths, and onsite approaches
• Lead housing and delegate management strategy for complex, high-profile, multi-hotel, and concurrent programs
• Oversee rooming lists, hotel submissions, pickup monitoring, reservation management, VIP requirements, billing instructions, and final reconciliation
• Handle confidential invitee data with diligence, ensuring accuracy and compliance with data protection guidelines
• Coordinate attendee logistics including transportation, accommodations, gift sizing, and other required data points
• Exercise independent judgment in resolving complex hotel, delegate, capacity, service, and data issues
• Identify operational, room-block, attrition, service, and financial exposure and recommend mitigation strategies
• Support event project managers with program logistics, production, and on-site execution including travel as needed
• Manage post-event attendee reporting and analysis, translating findings into clear recommendations
• Mentor and train junior team members, providing quality oversight and ongoing guidance

What We're Looking For

• 5-7+ years of experience in Attendee Data Management, Housing and Delegate Management, and/or Event Technology including meeting planning and coordination
• Strong working knowledge of Cvent is preferred
• Proficient with Microsoft Office, specifically Excel (comfortable with VLOOKUP function) and PowerPoint
• Proficiency with event platforms such as Aventri, Certain, Swoogo, Rainfocus, Eventbrite, or other registration website platforms is preferred
• Experience scheduling and managing 1-on-1 meetings is a plus
• Ability to manage multiple projects simultaneously with strong organizational skills
• Strong written and oral communication skills at all levels
• Industry knowledge of new suppliers, services, and best practices
• Client-centric approach with ability to adjust to client needs and deepen relationships
• Motivated self-starter with ability to take direction and work independently
• Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required
• Right to work and travel within the EU without requiring employer sponsorship

How We Work with You

Candidates apply through Get A Job.ai, where our talent team will conduct an initial screening. We will then submit qualified candidates to our client for consideration. Please do not attempt to contact the client directly, as all applications must be processed through Get A Job.ai to be considered.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Employment Opportunity: Get A Job.ai is committed to equal employment opportunity. We do not discriminate based on race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, marital status, veteran status, or any other protected characteristic under applicable law.