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Associate Director, CRM Software Engineering – Patient Access

  • Company: Get A Job.ai
  • Location: United States
  • Salary: Pay not listed

Website Get A Job.ai

Represented by Get A Job.ai

About This Opportunity

We are representing a confidential pharmaceutical services organization seeking an Associate Director of CRM Software Engineering to lead platform capabilities and technical architecture for their Patient Access programs. This is a strategic technical leadership role where you'll bridge business requirements with robust CRM solutions that directly impact patient outcomes.

As part of our talent team at Get A Job.ai, we're looking for a hands-on technical leader who can drive CRM platform strategy while remaining deeply involved in design, architecture, and implementation. You'll collaborate with technology and business stakeholders to shape platform direction and deliver exceptional client solutions.

Responsibilities

  • Lead technical design and implementation of CRM platform solutions across the full software development lifecycle
  • Develop and plan CRM platform implementations supporting client delivery and patient access services
  • Participate in all phases of the System Development Life Cycle (SDLC) with various technology units
  • Design infrastructure and software development environments in collaboration with cross-functional teams
  • Build and maintain team-based software development practices, recommending and implementing development tools
  • Demonstrate technical capabilities to technical, operations, and client stakeholders
  • Manage platform development resources and measure application development practices
  • Translate complex business requirements into actionable system architecture
  • Guide change management and user adoption to ensure effective system utilization
  • Provide troubleshooting and infrastructure support as needed
  • Supervise Software Development Managers, Architects, Engineers, and Test Engineers

What We're Looking For

Required Qualifications:

  • BS degree in Computer Science, Information Systems, or related field (or equivalent experience)
  • 10+ years of software development oversight in technical environments
  • 3+ years of people leadership experience
  • Deep expertise with Dynamics 365 Customer Engagement modules (Sales, Customer Service, Marketing)
  • 3+ years hands-on experience with Power Platform and Microsoft Dataverse (Power Apps, Power Automate)
  • 5+ years working in Microsoft Azure Cloud environments
  • Strong knowledge of software architecture and design patterns
  • Extensive experience with Microsoft.NET stack (Visual Studio, Azure DevOps, C# or VB, ASP.NET, MVC, Angular, Node.js, Web Services/API development)
  • Advanced knowledge of Relational Database Management Systems (Microsoft SQL Server or Oracle)
  • In-depth understanding of integration capabilities between platforms, third-party software, legacy systems, and Azure services
  • Solid grasp of Agile development principles and complete SDLC phases
  • Innovation mindset with focus on problem-solving and effective technology application
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to communicate effectively with technical and non-technical audiences
  • Detail-oriented with strong follow-through to successful completion
  • Flexibility with work hours

Beneficial Qualifications:

  • Knowledge of software validation in FDA-regulated environments (21 CFR Part 11, HIPAA, E2B)
  • Experience with AI integration and Copilot tools for workflow automation and case management
  • Background developing healthcare solutions, particularly patient access services for specialty pharmacy environments
  • Familiarity with No-SQL databases and Snowflake

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your qualifications and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. Throughout the process, we'll be your advocate and guide.

Please apply exclusively through our platform—do not contact the employer directly, as this is a confidential search.

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Additional Benefits Our Client Offers:

  • Remote work opportunities
  • 401K with company match
  • Comprehensive medical, dental, and vision coverage
  • Discretionary PTO and paid holidays
  • Tuition reimbursement
  • Professional growth and promotion opportunities
  • Flexible work environment

Get A Job.ai is an equal opportunity employer committed to building diverse and inclusive teams. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

Apply with Get A Job.ai

A recruiter will review your profile and submit you to the client. Do not contact the client directly.

More options

Apply with Get A Job.ai

Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.

Apply through Get A Job.ai. A recruiter will review your profile and submit you.

Terms used in this posting

401k
A retirement savings plan offered by U.S. employers, often with the company matching a portion of what you contribute.
PTO
Paid Time Off — vacation, personal, or sick days you can take while still being paid.

Working in United States

The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th

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National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.4%via BLS JOLTS

Private-sector wage growth (year over year): 3.1%via FRED

National quits rate: 2.0%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 203,000via FRED

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Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

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    Listing facts

    • Role Associate Director, CRM Software Engineering – Patient Access
    • Employer Get A Job.ai
    • Location United States
    • Type Full Time
    • Pay (from listing) Pay not listed
    • Posted September 4, 2026
    • Apply by October 5, 2026
    • Country United States
    • Overview Full job description on this page (599 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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    Associate Director, CRM Software Engineering… Get A Job.ai · United States