(Senior) Inbound Sales & Customer Success Manager:in (m/w/d)

Responsibilities

We are representing a confidential client in the hospitality sector, seeking a talented professional to join their Berlin team. In this role, you will:

• Process and coordinate B2B event inquiries from initial contact through contract closure, providing professional consultation to clients and developing tailored event solutions
• Integrate with the existing Berlin-based team and actively contribute to developing sales structures, processes, and customer journey improvements
• Guide clients through the complete booking and planning process, conducting site tours and showcasing venue capabilities while collaborating closely with event and hospitality teams
• Maintain clean, structured CRM data to support informed daily decision-making and identify business trends and opportunities
• Build and expand your professional network in Berlin, cultivating relationships with clients and partners to strengthen market presence
• Manage complex projects and maintain oversight on event days, providing solution-oriented support throughout

What We're Looking For

• Completed degree or vocational training in business, event management, or comparable field with several years of experience in sales, account management, or customer success, ideally in B2B environments
• Strong sales competency with proven ability to close deals, including cross-selling and up-selling expertise, plus a keen sense for client needs
• Business development mindset with ability to identify market opportunities and contribute ideas for process, offering, and customer journey improvements
• Proficiency with digital tools and CRM systems (e.g., HubSpot) for efficient, data-driven work
• Excellent communication and organizational skills with fluency in German (C2 level) and English (minimum C1 level)
• Ability to manage multiple projects simultaneously while maintaining professional standards

Don't meet 100% of the requirements? We encourage you to apply anyway.

How We Work With You

Our talent team at Get A Job.ai partners with leading organizations to connect exceptional candidates with meaningful opportunities. When you apply through our platform, a dedicated recruiter will review your profile and conduct an initial screening. If there's a strong match, we'll submit your candidacy to our client and guide you through their interview process. Please note that all applications must come through Get A Job.ai—direct contact with the client is not part of this process.

Pay

Compensation details will be discussed during the screening process based on your experience level and qualifications.

Get A Job.ai is an equal opportunity recruiter. We celebrate diversity and are committed to creating an inclusive environment for all candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.