Bilingual Dental Admin & Receptionist (Virtual Assistant)

About This Opportunity

We are representing a confidential dental practice based in the United States that is seeking a highly organized and patient-focused Bilingual Dental Admin & Receptionist (Virtual Assistant) to join their team remotely from Argentina. This is a full-time role supporting front-desk operations, patient communication, scheduling, insurance coordination, and administrative workflows.

This position is ideal for someone who thrives in fast-paced healthcare environments, enjoys helping patients, and can confidently manage multiple administrative responsibilities while delivering an exceptional patient experience remotely.

Responsibilities

• Handle inbound and outbound patient calls in both English and Spanish with professionalism and empathy
• Respond to emails, texts, and patient inquiries promptly and accurately
• Conduct appointment reminders, confirmations, and treatment follow-ups
• Schedule, reschedule, and manage patient appointments efficiently while optimizing calendar workflows
• Verify insurance eligibility, benefits, and coverage prior to appointments
• Assist with billing coordination, payment posting, and claims follow-up
• Help patients understand coverage and payment-related information
• Manage patient intake, demographic updates, and accurate digital record-keeping
• Support data entry, reporting, and administrative workflows in compliance with HIPAA regulations
• Assist with additional operational tasks to support overall office efficiency

What We're Looking For

• Fluent in both English and Spanish (spoken and written) — English proficiency level C1 or higher required
• Clear and professional communication skills with a neutral accent preferred
• Minimum 1–2 years of experience in U.S. dental administration, U.S. healthcare administration, dental front desk support, or medical scheduling/insurance coordination
• Strong understanding of dental workflows, insurance verification, appointment scheduling, and patient communication
• Experience using dental practice management systems such as Dentrix, Eaglesoft, Open Dental, or similar platforms
• Strong multitasking and organizational abilities with high attention to detail
• Comfortable working independently in a remote environment
• Strong sense of accountability, confidentiality, and HIPAA compliance
• Patient-first mindset with ability to remain calm and professional in fast-paced environments
• Proactive, resourceful, and solutions-oriented approach to problem-solving

How We Work With You

Our talent team at Get A Job.ai partners with you throughout the entire process. You'll apply directly through our platform at getajob.ai, where one of our recruiters will conduct an initial screening to understand your experience and qualifications. Once we confirm you're a strong match, we'll submit your profile to our client for consideration. Please do not attempt to contact the client directly, as all communication and coordination will be managed through Get A Job.ai to ensure a professional and organized process.

Pay

Pay via Get A Job.ai: $1,280 USD/month

Equal Opportunity
Get A Job.ai is committed to inclusive recruiting practices and providing equal employment opportunities to all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.