Customer Service Representative

Join Farm Boy Inc. as a Customer Service Representative at our Ottawa, ON location. We're seeking friendly, customer-focused individuals to deliver exceptional service in our retail environment on a part-time basis.

About the Role

As a Customer Service Representative at Farm Boy Inc., you'll be the front line of our commitment to customer satisfaction. This part-time position offers the opportunity to work in a fast-paced retail setting while building meaningful connections with our customers. You'll represent Farm Boy's values of quality, service, and community every day.

Core Duties

• Greet customers warmly and address inquiries with professionalism and product knowledge
• Process transactions accurately and efficiently at checkout or service stations
• Assist customers with product selection, availability, and special requests
• Maintain a clean, organized, and welcoming store environment
• Handle customer concerns and complaints with empathy and find resolution
• Support team members across departments to ensure smooth store operations

Qualifications

• Excellent communication skills and a genuine interest in helping customers
• Ability to work collaboratively in a team environment
• Flexibility and reliability, with availability for part-time scheduling
• Strong organizational skills and attention to detail
• Previous retail or customer service experience is an asset

About the Company

Farm Boy Inc. is a recognized retail brand in the Ottawa area and throughout Canada, known for bringing quality products and exceptional customer service to our communities. We're proud to provide a welcoming shopping experience and support local suppliers whenever possible.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.