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Customer Service Representative

Farm Boy Inc. at a glance

Farm Boy Inc.

Farm Boy Inc. is seeking a Part Time Customer Service Representative to join our Cambridge, ON team. In this grocery retail role, you'll serve as a key member of our customer-facing operations, creating positive shopping experiences and building customer loyalty every shift.

What This Role Involves

As a Customer Service Representative at Farm Boy Inc. in Cambridge, you'll be essential to how customers experience our store. This part-time position combines front-line service with behind-the-scenes support, ensuring that every shopper leaves satisfied. Whether you're interacting directly with customers or maintaining the store environment, you'll contribute meaningfully to the Farm Boy reputation for excellent service and value.

Day-to-Day Responsibilities

  • Welcome customers and provide attentive, courteous service at checkouts and throughout the store
  • Address customer inquiries and concerns with professionalism and genuine care
  • Assist shoppers in finding products and offer informed product knowledge
  • Process transactions accurately and handle payments securely
  • Keep store areas clean, organised, and customer-friendly
  • Support team members and contribute to efficient store operations
  • Listen to customer feedback and escalate concerns to management appropriately
  • Represent Farm Boy Inc. values of integrity and community commitment

Qualifications

  • Excellent communication and interpersonal abilities
  • Proven ability to thrive in a busy retail setting
  • Previous customer service or retail experience valued
  • Dependable and punctual work habits
  • Comfort with part-time, flexible scheduling
  • Strong basic numeracy and careful attention to detail
  • Genuine enthusiasm for helping customers
  • Ability to work collaboratively with diverse team members

About the Company

Farm Boy Inc. operates quality grocery stores across Ontario, serving local communities with competitively-priced products and a commitment to customer care. Our Cambridge location reflects this mission, bringing neighbourhood shoppers fresh groceries, friendly service, and great value. We believe that excellent customer service starts with team members who genuinely enjoy serving others. When you join us, you're part of a company that values both its customers and its people.

Apply Today

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Working in Cambridge, Cambridgeshire

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Cambridge is a city and non-metropolitan district in the county of Cambridgeshire, England. It is the county town of Cambridgeshire and is located on the River Cam, 55 miles (89 km) north of London. As of the 2021 United Kingdom census, the population of the City of Cambridge was 145,700; the population of the wider built-up area was 181,137. There is archaeological evidence of settlement in the area dating back to as early as the Bronze Age, and Cambridge became an important trading centre during the Roman and Viking eras. The first town charters were granted in the 12th century, although mod

England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and

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  • Elevation 18m (59 ft)

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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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