- Full Time
- Norfolk, VA, US
Domino's at a glance
dominos.com- Founded 1960
- Ticker DPZ
- Revenue (FY2025) $4.94B
- Net income $601.70M
Investor research: Yahoo Finance · SEC filings
Source: Wikipedia
Domino's
Join Domino's as a full-time Customer Service Representative at our Norfolk, Virginia location on East Virginia Beach Boulevard, where you'll be the first voice customers hear and the foundation of our guest experience.
Role Overview
As a Customer Service Representative at Domino's in Norfolk, VA, you'll handle inbound and outbound customer communications, process orders, resolve inquiries, and ensure every interaction reflects our commitment to service excellence. This is a fast-paced, full-time position where your communication skills and problem-solving abilities directly impact customer satisfaction and business results.
What You'll Do
- Answer customer calls and online inquiries promptly and professionally
- Take food orders accurately and confirm delivery details
- Troubleshoot customer concerns and resolve complaints efficiently
- Process payments and handle transactions securely
- Maintain detailed records of customer interactions and order information
- Coordinate with kitchen and delivery teams to ensure order fulfillment
- Follow company policies and food safety standards consistently
Who We're Looking For
- Strong verbal and written communication skills
- Ability to multitask in a high-volume environment
- Patience, empathy, and problem-solving mindset
- Proficiency with phones and computer systems
- Reliable attendance and punctuality
- Food service or customer service experience preferred but not required
- Flexible availability to work shifts including evenings and weekends
Working at Domino's
Domino's is a global leader in pizza delivery and innovation. We invest in our team members through training, career development opportunities, and a supportive work environment. As part of our Norfolk location, you'll join a team dedicated to serving our community with quality food and exceptional service.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit jobs.smartrecruiters.com.
Explore Domino's online
What people say about Domino's
- Ask HN: Who is hiring? (August 2015)
- Cuisenaire rods
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Recent news
- Domino's Pizza Stock Is Down 32% and Still the Dominant Player. Here's Why I'd Buy Now. - Yahoo Finance
- Former employee ransacks Domino's Pizza, does donuts in church parking lot, police say - WYFF
- Valley Domino’s franchise wins 6th straight ‘Gold Franny’ award for community impact - WHSV
- POLICE: Former pizza driver ransacked Domino’s, set two fires - WITN
- Former North Carolina pizza worker ransacked Domino’s, set fires, police say - WXII
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Norfolk, Norfolk City
Weather right now in Norfolk, Norfolk City: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
- Elevation 10m (33 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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