Customer Service Rep(04523) – 1 BERLIN RD

Join Domino's as a Customer Service Representative at our Clementon, New Jersey location on 1 Berlin Road, and become part of a team dedicated to delivering exceptional customer experiences. This full-time position offers the opportunity to work in a fast-paced, customer-focused environment where your communication skills and service mindset directly contribute to our customers' satisfaction and store success.

Role Overview

As a Customer Service Representative for Domino's in Clementon, NJ, you'll be the primary point of contact between our customers and our store. You'll handle inquiries, manage orders, and resolve concerns across multiple channels—whether through phone calls, in-store conversations, or digital platforms. Your role is vital to maintaining the high service standards that have made Domino's a trusted name for pizza delivery throughout the Clementon area and beyond.

Core Duties

• Answer customer calls and respond to inquiries with professionalism and courtesy
• Take and accurately process customer orders using our point-of-sale system
• Handle payments, process transactions, and manage cash securely
• Address customer concerns and resolve complaints promptly and empathetically
• Coordinate with kitchen and delivery teams to ensure timely order fulfillment
• Maintain a clean, welcoming front-counter environment
• Support store operations during peak times and busy service periods
• Follow company protocols and quality standards consistently

Qualifications

• High school diploma or equivalent preferred
• Excellent verbal and written communication abilities
• Ability to multitask efficiently in a high-volume, fast-paced setting
• Basic computer skills; point-of-sale experience a plus
• Strong commitment to customer satisfaction and service quality
• Reliable attendance and flexibility to work scheduled shifts, including evenings and weekends
• Collaborative mindset and professional demeanor

More About Domino's

Domino's is a global pizza delivery leader with a legacy of innovation and customer service. We're dedicated to fostering a workplace where team members are valued, supported, and empowered to excel. At Domino's, you'll join a trusted brand with thousands of locations worldwide and real opportunities for professional growth within a company that invests in its people.

Apply Today

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