- Company: WyattWorks Plumbing
- Location: Wickliffe, Lake County
- Full Time
- Wickliffe, Lake County
- Apply on company site
Wyatt Works Plumbing at a glance
wyattworksplumbing.comWyattWorks Plumbing is a plumbing company hiring a Dispatch Assistant in Wickliffe, Lake County, Ohio. Public data here is limited to the company domain and role context; treat the site as the primary source for services, coverage area, and culture.
Join WyattWorks Plumbing as a Dispatch Assistant in Wickliffe, Lake County, and become the operational backbone of our growing plumbing service team. We're seeking a detail-oriented, proactive professional who excels at coordinating schedules, managing customer communications, and keeping our service operations running smoothly.
About This Position
WyattWorks Plumbing is expanding, and we need someone who thrives in a dynamic, fast-paced environment. As our Dispatch Assistant, you'll manage the flow of service calls, coordinate our field teams, and ensure every customer receives prompt, professional attention. This full-time role in Wickliffe requires someone who can multitask without missing critical details—a professional who sees a hectic schedule and makes it work seamlessly.
Core Duties
- Schedule and dispatch plumbing service calls to field technicians
- Communicate service locations, timing details, and customer requests to team members
- Answer customer calls and inquiries with professionalism and accuracy
- Track appointments and maintain an organized service call schedule
- Manage appointment changes, reschedules, and urgent requests
- Input and update job information in scheduling and management systems
- Coordinate with service teams to ensure timely arrival and job completion
- Handle customer follow-ups and complete routine administrative tasks
Who We're Looking For
- Strong communication skills—both written and verbal—for customer and team interactions
- Excellent organizational abilities to manage multiple priorities simultaneously
- Comfortable using multi-line phone systems and dispatch software
- Detail-oriented with accuracy in recording and updating information
- Reliable and punctual, ready for full-time, on-site work in Lake County
- Calm under pressure and able to troubleshoot issues quickly
- A collaborative team player with a genuine customer-first attitude
Working at WyattWorks Plumbing
At WyattWorks Plumbing, you're part of a team committed to efficiency, reliability, and exceptional customer service. We value professionals who take pride in their work and support dispatch coordinators who keep operations running smoothly. This full-time position offers meaningful work in Wickliffe, where you'll directly impact how customers experience our plumbing services.
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Working in Wickliffe, Lake County
Weather right now in Wickliffe, Lake County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
The role is based in Wickliffe, Lake County, Ohio (ZIP 44092), not remote. Ohio sits in the U.S. Midwest, bordered by Ontario, Pennsylvania, West Virginia, Kentucky, Indiana, and Michigan, and is among the more populous states despite mid-sized land area.
Ohio is a state in the Midwestern region of the United States. It borders the Canadian province of Ontario to the north, Pennsylvania to the east, West Virginia to the southeast, Kentucky to the southwest, Indiana to the west, and Michigan to the northwest. Ohio is the 34th-largest state by area, at 44,825 sq mi (116,100 km2), and the seventh-most populous state, with a population of nearly 11.9 m
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 215,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Ohio: 7.2% below the national average — via BEA
Minimum wage in Ohio: $11.00/hr — via FRED
Real GDP per capita in Ohio: $61,709 — via FRED
Home prices in Ohio (year over year): +4.8% — via FRED
Median household income in Lake County: $77,952 — via US Census ACS / Data USA
Average commute time in Lake County: 23 min — via US Census ACS / Data USA
Most common commute in Lake County: Drove Alone (77%) — via US Census ACS / Data USA
Households with home internet in Lake County: 93% — via US Census ACS / Data USA
Typical climate: average high 59°F / low 41°F year-round (summers around 80°F, winters around 21°F) — via NOAA 1991-2020 Normals
Walkability: Above average walkable (13.8/20) — via EPA National Walkability Index
Typical rent nearby: $1,058/mo (1BR) · $1,279/mo (2BR) — via HUD Fair Market Rents
Source: Wikipedia (state)
Build the skills for this role
Useful focus areas for this title include phone/email triage, scheduling software comfort, local geography awareness, calm multi-tasking, and accurate note-taking. No cert family or costed training resources were provided in DATA.
- Walk through how you prioritize overlapping service calls.
- Give examples of clear radio/phone updates under time pressure.
- Explain how you track unfinished tasks so techs stay aligned.
Strong fit if you like fast-paced coordination for a local plumbing team, prefer in-person office work in Lake County, and can stay organized when job volume rises. Less fit if you need remote work or a role with published pay/review data already in hand.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Dispatch Assistant Wanted – Join WyattWorks Plumbing’s Growing Team!
- Employer Wyatt Works Plumbing
- Location Wickliffe, Lake County
- Type Full Time
- Posted July 7, 2026
- Apply by 2026-08-09
- Country context US
- Overview Full original description on this page (336 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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