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Strong fit if you like fast-paced coordination for a local plumbing team, prefer in-person office work in Lake County, and can stay organized when job volume rises. Less fit if you need remote work or a role with published pay/review data already in hand.
As a Dispatch Assistant at WyattWorks Plumbing, expect to coordinate plumbing job requests, route field techs, log calls and work orders, and keep schedules accurate as the team grows. Work is on-site in Wickliffe and centered on clear communication between customers, office staff, and crews.
Useful focus areas for this title include phone/email triage, scheduling software comfort, local geography awareness, calm multi-tasking, and accurate note-taking. No cert family or costed training resources were provided in DATA.
No. The listing marks remote as off; expect work tied to Wickliffe, Lake County.
Support WyattWorks Plumbing by routing jobs, handling intake, and keeping techs scheduled.
Start with wyattworksplumbing.com; other review or salary sources were not in DATA.
Website: wyattworksplumbing.com
Public cache only — not an employee review.
Join WyattWorks Plumbing as a Dispatch Assistant in Wickliffe, Lake County, and become the operational backbone of our growing plumbing service team. We're seeking a detail-oriented, proactive professional who excels at coordinating schedules, managing customer communications, and keeping our service operations running smoothly. About This Position WyattWorks Plumbing is expanding, and we need someone who thrives in a dynamic, fast-paced environment. As our Dispatch Assistant, you'll manage the flow of service calls, coordinate our field teams, and ensure every customer receives prompt, professional attention. This full-time role in Wickliffe requires someone who can multitask without missing critical details—a professional who sees a hectic schedule and makes it work seamlessly. Core Duties Schedule and dispatch plumbing service calls to field technicians Communicate service locations, timing details, and customer requests to team members Answer customer calls and inquiries with professionalism and accuracy Track appointments and maintain an organized service call schedule Manage appointment changes, reschedules, and urgent requests Input and update job information in scheduling and management systems Coordinate with service teams to ensure timely arrival and job completion Handle customer follow-ups and complete routine administrative tasks Who We're Looking For Strong communication skills—both written and verbal—for customer and team interactions Excellent organizational abilities to manage multiple priorities simultaneously Comfortable using multi-line phone systems and dispatch software Detail-oriented with accuracy in recording and updating information Reliable and punctual, ready for full-time, on-site work in Lake County Calm under pressure and able to troubleshoot issues quickly A collaborative team player with a genuine customer-first attitude Working at WyattWorks Plumbing At WyattWorks Plumbing, you're part of a team committed to efficiency, reliability, and exceptional customer service. We value professionals who take pride in their work and support dispatch coordinators who keep operations running smoothly. This full-time position offers meaningful work in Wickliffe, where you'll directly impact how customers experience our plumbing services. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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