Customer Service Representative – State Farm Agent Team Member

Barry Hancock - State Farm Agent is hiring a Customer Service Representative - State Farm Agent Team Member in Sandy Plains, Fulton County. This is a full-time position where you'll work directly with clients, building relationships and delivering the service that makes a real difference in protecting families and businesses.

About the Role

Join a local insurance team committed to putting customers first. In this in-person customer service role, you'll handle client inquiries, process policy changes, and ensure every interaction reflects our commitment to professional, caring service. Your ability to communicate clearly and solve problems will be central to how our clients experience the company.

What You'll Do

• Manage customer inquiries via phone, email, and in-person conversations
• Process policy changes, new accounts, renewals, and billing questions
• Explain insurance coverage and help clients select policies that fit their needs
• Document client interactions and maintain organized records in our systems
• Support business growth through relationship-building and follow-through

What We're Looking For

• Strong verbal and written communication skills
• Ability to handle multiple tasks and stay organized under pressure
• Genuine interest in helping clients and solving problems
• Willingness to learn insurance fundamentals and company processes
• Professional demeanor and reliable attendance
• Customer service experience is valued but not required

About Barry Hancock - State Farm Agent

We're a dedicated local team serving Sandy Plains and the surrounding region. Our focus is understanding what each client needs and delivering personalized service that stands out. We invest in our team through training, mentorship, and opportunities to grow your career in the insurance industry.

What We Offer

• Hourly base pay with performance-based commission potential
• Market-competitive earnings and benefits package
• Flexible scheduling options that respect your personal commitments
• Structured training program and ongoing professional development
• Paid vacation and paid time-off benefits
• Career advancement opportunities within the agency

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.