- Company: Flight Centre
- Location: Illinois, US
- Full Time
- Illinois, US
- Apply on company site
Flight Centre at a glance
flightcentre.com.au- Founded 1982
SEC filings mentioning "Flight Centre": 32 — search EDGAR
Flight Centre Travel Group (FCTG) is an Australian travel agency founded in 1982 and headquartered in Brisbane. Recent coverage includes analyst price-target updates and a Flight Centre survey on Canadian travel habits.
9 Wikipedia views in June 2026 — a rough gauge of public visibility.
Source: Wikipedia
Join Flight Centre as an Account Support Specialist serving our FCM (Flight Centre Management) division in Chicago, Illinois. In this full-time position, you'll provide dedicated account management and support services to medium and large-sized businesses managing their corporate travel programs across the United States and internationally.
About Flight Centre
Flight Centre is a leading global travel management company with operations across 97 countries. Headquartered in London, Brisbane, Singapore, and New York, we rank among the world's top five travel management firms. Our FCM division specializes in comprehensive corporate travel solutions designed for enterprises and mid-market organizations seeking strategic, hands-on travel program management.
About the Role
As an Account Support Specialist, you'll serve as a key point of contact for corporate clients using FCM's travel management services. You'll combine relationship management with operational expertise to ensure clients receive responsive, high-quality support for their national and global travel needs. This role bridges client success and internal operations, working collaboratively with travel coordinators, managers, and leadership to resolve issues and enhance the client experience.
What You'll Do
- Manage day-to-day account communications and inquiries from corporate clients
- Process and coordinate travel requests and program updates for assigned accounts
- Resolve client concerns and escalate complex issues appropriately
- Support travel program compliance and policy adherence
- Prepare account reports and documentation as needed
- Maintain accurate account records and client information
- Collaborate with internal teams to deliver seamless service delivery
What We're Looking For
- Proven customer service or account support experience
- Strong communication and interpersonal skills
- Ability to manage multiple priorities and meet deadlines
- Attention to detail and organizational capabilities
- Proficiency with computer systems and business applications
- Travel industry knowledge or corporate travel familiarity (preferred)
- Professional demeanor and problem-solving mindset
How to Apply
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To apply for this job please visit www.adzuna.com.
Explore Flight Centre online
What people say about Flight Centre
- Have a fucking website
- Show HN: Holos – Configure Kubernetes with CUE data structures instead of YAML
- Don't try this at home. How credit card arbitrage funded my first company.
- The Airline Industry's Meltdown
Recent news
- Enterprise value to EBIT forward of Flight Centre Travel Group Limited – DUS:FLI - TradingView
- Flight Centre Price Target Raised 1.7% to A$14.80/Share by Morgans - Moomoo
- Canadians are flying farther to get more for their money: Flight Centre survey - PAXnews.com
- UBS Keeps Their Buy Rating on Flight Centre Travel Group Limited (FGETF) - The Globe and Mail
- Canadians flying farther to get more value for their money - TravelPress
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Illinois, US
The role is listed for Chicago, Illinois. Illinois sits in the U.S. Midwest on Lake Michigan, with a large state economy and population; Chicago is the main metro hub for many corporate and customer-support teams.
Illinois is a state in the Midwestern region of the United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash and Ohio rivers to its south. Of the fifty U.S. states, Illinois has the fifth-largest gross domestic product (GDP), the sixth-largest population, and the 25th-most land area. Its capital city is Springfield in the center of the state, a
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 208,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Illinois: 0.0% below the national average — via BEA
Minimum wage in Illinois: $15.00/hr — via FRED
Real GDP per capita in Illinois: $71,835 — via FRED
Home prices in Illinois (year over year): +5.8% — via FRED
Source: Wikipedia (state)
Expect questions on customer service under pressure, multi-channel support, and travel or corporate-account basics. Be ready with examples of clarifying needs, fixing booking issues, and staying calm with frustrated clients.
Strong fit if you like structured client support in travel or corporate services, clear communication, and problem-solving for account holders—less ideal if you want pure sales or fully remote work (this listing is not remote).
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role FCM – Account Support Specialist – Chicago, IL
- Employer Flight Centre
- Location Illinois, US
- Type Full Time
- Posted June 25, 2026
- Apply by 2026-08-02
- Country context US
- Overview Full original description on this page (298 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Have a fucking website
- Hacker News — Show HN: Holos – Configure Kubernetes with CUE data structures instead of YAML
- Hacker News — Don't try this at home. How credit card arbitrage funded my first company.
- Hacker News — The Airline Industry's Meltdown
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