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Director, Strategic Initiatives

  • Company: ServiceNow, Inc.
  • Location: Illinois Medical District, Chicago
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Service Now, Inc. at a glance

servicenow.com
  • Founded 2004
  • Employees 10371
  • Ticker NOW
NOW 110.73 USD +10.76%
  • Revenue (FY2025) $13.28B
  • Net income $1.75B

Investor research: Yahoo Finance · SEC filings

Federal funding recipient: largest known award $2.2M from the Smithsonian Institution (started Jul 28, 2023) — via USAspending.gov

Software license renewal

31,386 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia · X

ServiceNow, Inc. is seeking a Director, Strategic Initiatives to lead transformative business initiatives from our Chicago location in the Illinois Medical District. In this full-time role, you'll drive strategic projects that shape the company's competitive positioning and accelerate digital reinvention across the enterprise.

About the Role

The Director, Strategic Initiatives will develop and execute enterprise-wide strategic programs that align with company objectives and market opportunities. This is a high-impact leadership position for an experienced strategist ready to influence corporate direction, lead cross-functional execution, and deliver measurable business outcomes at scale.

What You'll Do

  • Define, develop, and drive execution of strategic initiatives that accelerate business transformation
  • Partner with executive leadership to identify strategic priorities, build business cases, and establish accountability frameworks
  • Create roadmaps and implementation plans for major strategic programs across the enterprise
  • Assess market trends, competitive positioning, and emerging opportunities to inform strategic decisions
  • Lead cross-functional teams and stakeholder engagement to ensure alignment and adoption of strategic initiatives
  • Build and mentor teams responsible for executing complex strategic programs

What We're Looking For

  • Extensive experience (10+ years) in strategic planning, business development, or corporate strategy
  • Proven success leading large-scale enterprise initiatives with measurable business impact
  • Strong analytical and financial capabilities; ability to develop compelling business cases and financial models
  • Excellent executive communication and stakeholder management skills
  • Background in enterprise software, technology, or digital transformation preferred
  • Bachelor's degree in business or related field; MBA a plus

About ServiceNow, Inc.

ServiceNow is the AI control tower for business reinvention. Built on the principle that automating routine work frees people to focus on meaningful impact, ServiceNow empowers organizations worldwide to drive transformation and accelerate digital innovation across their enterprises.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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What people say about Service Now, Inc.

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Working in Illinois Medical District, Chicago

Weather right now in Illinois Medical District, Chicago: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Illinois is a state in the Midwestern region of the United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash and Ohio rivers to its south. Of the fifty U.S. states, Illinois has the fifth-largest gross domestic product (GDP), the sixth-largest population, and the 25th-most land area. Its capital city is Springfield in the center of the state, a

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in Illinois: 0.0% below the national averagevia BEA

Median household income in Cook County: $81,797via US Census ACS / Data USA

Nearby history: Cook County Hospital Administration Building, listed 2006 (739m away) — via National Register of Historic Places

Typical climate: average high 59°F / low 44°F year-round (summers around 82°F, winters around 21°F) — via NOAA 1991-2020 Normals

Walkability: Above average walkable (14.0/20) — via EPA National Walkability Index

Typical rent nearby: $1,581/mo (1BR) · $1,781/mo (2BR) — via HUD Fair Market Rents

  • Elevation 184m (604 ft)

Source: Wikipedia (state)

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Listing facts

  • Role Director, Strategic Initiatives
  • Employer Service Now, Inc.
  • Location Illinois Medical District, Chicago
  • Type Full Time
  • Posted June 23, 2026
  • Apply by 2026-08-01
  • Country context US
  • Overview Full original description on this page (293 words; rewritten for clarity, not a teaser paste)

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Director, Strategic Initiatives ServiceNow, Inc.
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