Customer Service Rep – Healthcare (Remote)

Concentrix is hiring a full-time Customer Service Rep - Healthcare (Remote) based in Montpelier, Washington County, where you'll help one of the world's most recognized brands deliver standout service to the people who count on it.

About the Role

As a Healthcare Customer Service Representative with Concentrix in Montpelier, Washington County, you'll be the friendly, knowledgeable voice that guides customers through their healthcare-related questions and concerns. Joining the company's celebrated "One Concentrix" team, you'll turn everyday interactions into positive experiences while building a rewarding career with a Fortune 500 organization known for its inclusive, recognition-driven culture.

Key Responsibilities

• Field inbound customer inquiries and provide clear, accurate information and resolutions.
• Represent a leading global brand with professionalism, empathy, and care.
• Troubleshoot healthcare-related concerns and walk customers toward the right solution.
• Document interactions accurately and follow established service guidelines.
• Contribute to team goals and consistently high standards of customer satisfaction.

Qualifications

• A genuine passion for helping people and delivering exceptional service.
• Strong verbal and written communication skills.
• Comfort navigating systems and learning new processes quickly.
• A collaborative, problem-solving mindset and willingness to grow within the team.
• Military veterans are warmly encouraged to apply.

About Concentrix

Concentrix is an award-winning Fortune 500 company built on an inclusive culture and a reputation for putting both customers and employees first. As part of the "One Concentrix" team, you'll join people who see themselves as game-changers, supporting some of the world's best-known brands and growing their careers along the way.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.