Service Specialist

London Drugs Limited is hiring a full-time Service Specialist to join our team in Nanaimo, Nanaimo region. As one of Canada's most successful retail chains, we're looking for customer-focused individuals ready to build a rewarding career with us.

About the Role

We believe a job is more than just work—it's a partnership, a community, and a team environment where you can thrive. As a Service Specialist at our Nanaimo location, you'll deliver outstanding customer service while representing London Drugs Limited's commitment to excellence. This full-time position offers the chance to grow your retail career within a supportive, forward-thinking company.

What You'll Do

• Greet and engage customers with genuine warmth and professionalism
• Assess customer needs and recommend suitable products and services
• Process transactions accurately and maintain strong attention to detail
• Keep your service area clean, organised, and visually appealing
• Work collaboratively with teammates to achieve daily operational goals
• Respond to customer concerns with empathy and find effective solutions
• Contribute to inventory management and stock control as part of the team

Requirements

• Proven customer service experience or a strong, demonstrated commitment to putting customers first
• Clear communication skills and a personable, approachable manner
• Strong teamwork abilities with the capacity to work independently when needed
• Dependability, punctuality, and reliability in a full-time role
• Eagerness to learn about London Drugs Limited's products and services
• Numeracy skills for handling cash and electronic transactions

More About London Drugs Limited

London Drugs Limited is one of Canada's fastest-growing and most successful independent retail enterprises. We've built our reputation on customer-centredness, innovation, and employee development. Our workplace culture reflects our belief that great service comes from a team of engaged, valued individuals. If you're seeking a retail career in Nanaimo where your contribution is genuinely recognised, London Drugs Limited is your destination.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.