Post Office Team Leader

London Drugs Limited is seeking a dedicated Post Office Team Leader for our Victoria, Capital location. This is a full-time leadership opportunity where you'll oversee postal operations while building strong customer relationships within our community-focused drugstore environment.

About This Position

As a Post Office Team Leader at London Drugs Limited, you'll manage daily postal operations and lead a motivated team in one of Canada's most progressive drugstore chains. This role combines customer service excellence with operational leadership in a fast-paced retail setting. You'll be the driving force behind maintaining service standards, ensuring customer satisfaction, and fostering a collaborative workplace where team members thrive.

Core Duties

• Lead and supervise the post office team, ensuring efficient daily operations
• Maintain accurate postal services and transaction processing
• Develop and mentor team members to deliver exceptional customer service
• Monitor inventory, supplies, and operational procedures
• Address customer inquiries and resolve service concerns promptly
• Collaborate with store management to integrate postal services with broader drugstore operations
• Train staff on postal regulations and best practices

Requirements

• Proven leadership experience in a customer-facing environment
• Strong knowledge of postal operations and procedures
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced setting
• Problem-solving mindset with a customer-first approach
• Experience leading and motivating a team
• Attention to detail and accuracy in transaction handling

Why Join London Drugs Limited

London Drugs Limited represents one of Canada's most dynamic drugstore chains, built on a foundation of growth and genuine partnership with our team members. Working here means becoming part of a community-focused organisation that values customer service, employee development, and building a workplace where people feel invested in their role. We're looking for leaders who bring energy, customer focus, and initiative to every shift.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.