Sales Host

Join Frasers Group as a Sales Host in Grays, England, and be the welcoming face of our retail store, delivering exceptional customer service while driving sales performance in a dynamic, fast-paced retail environment.

Role Overview

As a Sales Host with Frasers Group, you'll play a vital role in creating a positive shopping experience for every customer who walks through our doors in Grays. This full-time position combines front-of-house hospitality with retail expertise, requiring you to greet visitors warmly, guide them through our product ranges, and support the sales team in achieving store targets. You'll be the bridge between our customers and our inventory, ensuring each interaction reflects Frasers Group's commitment to outstanding service.

Responsibilities

• Welcome and engage customers with genuine enthusiasm, providing clear product information and styling advice
• Assist in processing sales transactions accurately and securely using our point-of-sale systems
• Support colleagues on the sales floor, working collaboratively to meet daily and weekly sales objectives
• Maintain a clean, organised, and visually appealing store environment, including stock displays and fitting areas
• Address customer enquiries and concerns with professionalism, resolving issues to their satisfaction
• Contribute to a positive team culture and support the smooth running of daily store operations

Qualifications

• Proven customer service experience in a retail or hospitality setting
• Strong communication skills and a natural ability to build rapport with diverse customers
• Reliable, punctual, and committed to maintaining high standards of appearance and conduct
• Ability to multitask and stay calm during busy periods
• Enthusiasm for fashion, lifestyle products, or retail, with a genuine interest in helping customers
• Basic numeracy and IT competency for till operations and stock systems

About Frasers Group

Frasers Group is a leading international fashion and lifestyle retailer with a portfolio of acclaimed brands and stores across the UK and beyond. Our Grays location is at the heart of our retail network, serving customers across Essex and the surrounding regions. We're committed to creating an inclusive workplace where our colleagues thrive, and we invest in developing talent from within our team.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.