- Company: Japan-house-london
- Location: London
- New
- Full Time
- London
- Apply on company site
Japan-house-london is recruiting for Retail Experience Assistant (Multiple) full-time roles based in London. These openings suit candidates eager to create engaging customer journeys in a busy retail setting and help shape memorable visits for every guest.
About the Role
As a Retail Experience Assistant (Multiple) you will be a frontline ambassador supporting daily retail operations across London stores linked to Japan-house-london. Working full time on site, you will focus on delivering consistent service standards while contributing to a collaborative retail team. Multiple positions are available, offering the chance to grow within a structured environment that values attentiveness, product knowledge and genuine customer connection. This London opportunity centres on making every interaction positive and efficient without remote, hybrid or home-based options.
Core Duties
- Welcome arriving customers with warmth and clear guidance so they feel immediately supported
- Share accurate product information and help guests discover items suited to their needs
- Process sales transactions carefully while maintaining merchandising standards throughout the day
- Keep sales floors tidy, restock displays promptly and flag any stock or presentation issues
- Listen actively to feedback, resolve simple enquiries and escalate more complex matters as needed
- Collaborate with colleagues to maintain a smooth, well-organised retail space during peak periods
- Support promotional activity and return processes so visitors leave with a confident, positive impression
What You Bring
- Proven ability to communicate clearly and build rapport with a wide range of customers
- Comfort working in a fast-moving retail floor environment and adapting to changing daily priorities
- Strong attention to detail when handling cash, cards and basic stock checks
- Reliable team mindset plus a proactive approach to keeping the shop floor welcoming and organised
- Willingness to learn product features quickly and represent the Retail Experience Assistant (Multiple) role with care
- Previous customer-facing or retail exposure is helpful, though a genuine service attitude is essential
Why Join Japan-house-london
Japan-house-london is hiring for this role and offers a supportive team environment. You will work alongside other Retail Experience Assistants in London, gaining practical floor experience while helping maintain high service levels. The setting encourages day-to-day collaboration and gives space to refine retail skills in a structured full-time capacity.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit japan-house-london.jobs.personio.com.
Terms used in this posting
- hybrid
- A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.
Explore Japan-house-london online
Working in London, UK
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London is the capital and largest city of England and the United Kingdom, with a population of 9.1 million people in 2024. Its wider metropolitan area is the largest in Western Europe, with a population of 15.4 million. London stands on the River Thames in southeast England, at the head of a 50-mile (80 km) tidal estuary down to the North Sea, and has been a major settlement for nearly 2,000 years. Its ancient core and financial centre, the City of London, was founded by the Romans as Londinium and has retained its medieval boundaries. The City of Westminster, to the west of the City of London
England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and
- Elevation 18m (59 ft)
Source: Wikipedia (state)
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Listing facts
- Role Retail Experience Assistant (Multiple)
- Employer Japan-house-london
- Location London
- Type Full Time
- Posted July 14, 2026
- Apply by 2026-08-13
- Overview Full original description on this page (378 words; rewritten for clarity, not a teaser paste)
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