Residential Coordinator – Evans Lane (5727)

Join PATH (People Assisting the Homeless) as a Residential Coordinator at our Evans Lane location in San Jose, serving Santa Clara County, where you'll help individuals transition from homelessness to stable housing and achieve lasting independence.

About the Role

As a Residential Coordinator with our Interim Housing Services team, you'll work directly with residents rebuilding their lives after experiencing homelessness. Your role bridges case management services, housing stability, and community resources—ensuring residents have the support needed to maintain their homes and achieve long-term stability. Driving is an essential function of this position.

What You'll Do

• Guide residents through move-in processes and help them adjust to their new housing
• Act as a primary point of contact between residents and their assigned case management teams
• Conduct regular wellness checks and unit inspections to ensure housing quality and resident well-being
• Address urgent housing-related concerns and respond to emergencies during and outside business hours
• Connect residents with community resources and services that remove barriers to stability
• Develop working knowledge of homelessness, common housing challenges, and available community programs
• Educate residents and case managers on lease terms, tenancy obligations, and tenant rights
• Document case notes, update HMIS and Salesforce systems, and maintain compliance records
• Prepare reports on client outcomes and track progress through follow-up support

What We're Looking For

• Analytical mindset with strong attention to detail—you notice patterns and communicate them clearly
• Genuine collaboration skills and ability to work well with diverse teams and individuals
• Clear communicator, both verbally and in writing
• Self-starter who takes initiative and problem-solves creatively
• Strong critical thinking and ability to evaluate situations logically
• Commitment to professional ethics, integrity, and maintaining appropriate boundaries
• Preferred: Two years of experience in human services, social services, or related field
• All experience levels encouraged to apply

Mandatory Requirements

• Proof of work authorization in the United States
• CPR/First Aid certification (or willingness to obtain)
• Pass tuberculosis screening, background check, and drug screening
• Valid driver's license and reliable personal transportation
• Proof of vehicle insurance and ownership
• Ability to qualify for PATH's insurance coverage

About PATH

Since 1984, PATH has developed innovative solutions to end homelessness across California. We help approximately 23 people per week find stable housing and connect with supportive services. Our comprehensive approach includes prevention, outreach, employment support, case management, interim housing, and permanent supportive housing. We're committed to racial and social justice, equity-centered service delivery, and fostering a diverse workplace where staff bring their authentic selves to work.

Position Details and Compensation

This is a full-time, non-exempt position offering salary from $26.64 to $31.68 per hour (paid over 24 periods annually), with rates reflecting your experience level. Work schedules include shifts from 7:00 a.m. to 3:30 p.m. or 12:30 p.m. to 9:00 p.m., with various day-of-week configurations. We prioritize work-life balance through flexible scheduling and provide medical, dental, and vision coverage, paid vacation and sick time, paid holidays, and a retirement plan. You'll also access professional development opportunities while doing meaningful work alongside advocates for systemic change in Santa Clara County.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.