Représentant(e) du service à la clientèle

Cpp-careers is hiring a full-time Représentant(e) du service à la clientèle in Montréal, Canada, for candidates ready to deliver clear, helpful support to customers every day. This on-site customer service role in Montréal suits professionals who enjoy solving problems, communicating with care, and representing Cpp-careers as a trusted first point of contact.

The Opportunity

Join Cpp-careers as a Représentant(e) du service à la clientèle based in Montréal, Canada, in a full-time position that places you at the heart of day-to-day customer interactions. You will help maintain strong service standards while contributing to a responsive team that values accuracy, patience, and practical follow-through for people searching for Représentant(e) du service à la clientèle jobs in Montréal or Cpp-careers careers nearby.

What You'll Do

• Answer customer questions and requests by phone, email, and other channels used by the team.
• Listen carefully, clarify issues, and guide customers toward clear resolutions in a professional manner.
• Share accurate information about accounts, processes, and next steps while following established guidelines.
• Log interactions thoroughly so cases remain consistent and easy for colleagues to continue when needed.
• Process routine updates, requests, and follow-ups with attention to detail and timely completion.
• Escalate complex matters when required and collaborate with internal partners to reach a fair outcome.
• Uphold service quality standards so every customer experience reflects the expectations of a Représentant(e) du service à la clientèle in Montréal.

Who We're Looking For

• Clear, confident verbal and written communication skills suited to customer-facing work.
• Ability to stay organized, prioritize requests, and manage time effectively during busy periods.
• Problem-solving mindset with patience and a calm approach when handling concerns or complaints.
• Comfort using common office tools and basic computer systems to document and track customer cases.
• Strong listening skills and a professional, approachable attitude when representing the team.
• Reliability and attention to accuracy in a full-time Représentant(e) du service à la clientèle role located in Montréal, Canada.
• Willingness to work on site in Montréal and contribute positively to a collaborative customer service environment.

Why Join Cpp-careers

Cpp-careers is hiring for this Représentant(e) du service à la clientèle role and offers a supportive team environment. You will grow in a full-time position based in Montréal, Canada, where strong service delivery and teamwork matter, and where people exploring Représentant(e) du service à la clientèle near me or Cpp-careers careers can find a clear path to apply their skills on site with colleagues who value helpful, consistent customer care.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.