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Presales Architect

  • Company: Twilio
  • Salary: $163,640–$204,550/yr
  • Work type: Remote
  • Full Time
  • Remote
  • Company site
  • $163,640–$204,550/yr
  • Remote

Twilio at a glance

twilio.com
  • Founded 2008
  • Ticker TWLO
TWLO 211.97 USD +6.64%
  • Revenue $5.07B
  • Net income $33.83M

Investor research: Yahoo Finance · SEC filings

Federal funding recipient: largest known award $963K from the General Services Administration (started Apr 1, 2018) — via USAspending.gov

Cloud messaging platform for logingov

6,072 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2

Registered as a global legal entity (LEI 5493004W8TRGD63APX93, US) — via GLEIF

Twilio (NYSE: TWLO) is a San Francisco–based cloud communications company founded in 2008. It sells programmable APIs for voice, messaging, and related communication workflows so builders can embed calls, SMS, and similar channels in their apps.

9,048 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia · X

PRESALES ARCHITECT at Twilio - Anywhere in the World

Role Overview

Headquartered as a remote-first company, Twilio is revolutionizing global communications. As a Presales Architect on our Twilio.org team, you will play a crucial role in enabling public sector, healthcare, non-profit, and NGO customers to build the future of communications. This position requires delivering technical wins and ensuring the best product fit for our clients.

Responsibilities

  • Lead the pre-sales relationship with key decision-makers
  • Drive technical discovery and propose innovative architectures
  • Demonstrate Twilio’s products to customers, addressing concerns and offering creative solutions
  • Build trust in Twilio’s solutions by understanding customer needs and requirements
  • Create solution designs that align with customer goals

Requirements

  • Comfortable engaging with decision-makers and demonstrating product capabilities
  • Strong technical expertise, particularly in the context of public sector, healthcare, non-profit, and NGO communications
  • A recognized pre-sales expert with a track record of success
  • Experience in delivering technical wins and ensuring best product fit for customers
  • Excellent communication skills to build trust and rapport with clients

Working at Twilio

At Twilio, we prioritize remote work while fostering a vibrant, diverse team culture. Our commitment to global inclusion means you’ll be part of an impactful community that values your unique contributions. With Twilio.org, we’re dedicated to making the world more connected and accessible.

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Terms used in this posting

remote-first
The company is organized around remote work as the default, rather than treating it as an occasional exception to in-office work.

What people say about Twilio

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in

This role is listed as remote with location “Anywhere in the World,” so there is no fixed office or city commute profile in the provided data.

    Build the skills for this role

    Strengthen cloud communications fundamentals (voice, SMS, SIP/WebRTC concepts), solution architecture, and customer-facing demo skills. No certification resources were supplied in the data for this listing.

    Expect scenario design: multi-channel customer journeys on Twilio APIs, trade-offs (reliability, latency, compliance), and how you structure a presales engagement from discovery through POC. Prepare clear stories of technical wins that unblocked revenue.

    Strong fit if you enjoy technical selling of developer platforms, can translate product APIs into architectures, and work comfortably fully remote with global customers.

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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    Listing facts

    • Role Presales Architect
    • Employer Twilio
    • Work mode Remote
    • Type Full Time
    • Pay (from listing) $163,640–$204,550/yr
    • Posted July 22, 2026
    • Apply by August 21, 2026
    • Country WORLDWIDE
    • Overview Full job description on this page (244 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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    Cached public sources (Hacker News, Dev.to, GitHub, etc.).

    Employer website

    twilio.com

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    Presales Architect Twilio · $163,640–$204,550/yr