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Expect scenario design: multi-channel customer journeys on Twilio APIs, trade-offs (reliability, latency, compliance), and how you structure a presales engagement from discovery through POC. Prepare clear stories of technical wins that unblocked revenue.
Strong fit if you enjoy technical selling of developer platforms, can translate product APIs into architectures, and work comfortably fully remote with global customers.
As a Presales Architect at Twilio, a typical day centers on discovery with prospects, mapping their voice/messaging use cases to Twilio APIs and architecture patterns, running technical demos or proofs of concept, and partnering with sales on solution design, objections, and handoff to delivery.
Strengthen cloud communications fundamentals (voice, SMS, SIP/WebRTC concepts), solution architecture, and customer-facing demo skills. No certification resources were supplied in the data for this listing.
Programmable cloud communications—APIs for voice, text, and related channels for software products.
Yes. The listing is remote with location “Anywhere in the World.”
Technical discovery, demos/POCs, and architecture guidance that help close Twilio deals with sales.
Website: twilio.com
Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.
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PRESALES ARCHITECT at Twilio - Anywhere in the World Role Overview Headquartered as a remote-first company, Twilio is revolutionizing global communications. As a Presales Architect on our Twilio.org team, you will play a crucial role in enabling public sector, healthcare, non-profit, and NGO customers to build the future of communications. This position requires delivering technical wins and ensuring the best product fit for our clients. Responsibilities Lead the pre-sales relationship with key decision-makers Drive technical discovery and propose innovative architectures Demonstrate Twilio’s products to customers, addressing concerns and offering creative solutions Build trust in Twilio’s solutions by understanding customer needs and requirements Create solution designs that align with customer goals Requirements Comfortable engaging with decision-makers and demonstrating product capabilities Strong technical expertise, particularly in the context of public sector, healthcare, non-profit, and NGO communications A recognized pre-sales expert with a track record of success Experience in delivering technical wins and ensuring best product fit for customers Excellent communication skills to build trust and rapport with clients Working at Twilio At Twilio, we prioritize remote work while fostering a vibrant, diverse team culture. Our commitment to global inclusion means you’ll be part of an impactful community that values your unique contributions. With Twilio.org, we’re dedicated to making the world more connected and accessible. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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