Operations Coach-U

Ameriprise is seeking an Operations Coach-U professional to join our team in Minneapolis, Hennepin County. This full-time position offers an opportunity to develop and mentor team members, drive operational excellence, and contribute to our financial services leadership.

About the Role

As an Operations Coach-U at Ameriprise, you'll play a vital role in building a high-performing operations team. You'll combine hands-on operational expertise with coaching and mentorship capabilities, helping colleagues develop their skills and drive continuous improvement across our business processes. This role is central to our commitment to delivering exceptional service to our clients and supporting our team's professional growth.

What You'll Do

• Coach and mentor operations team members, helping them build skills and advance their careers
• Identify operational inefficiencies and lead process improvement initiatives
• Model best practices and ensure adherence to company standards and procedures
• Provide constructive feedback and support professional development for your team
• Collaborate with cross-functional teams to streamline workflows and enhance productivity
• Monitor performance metrics and recommend enhancements to operational systems
• Support training initiatives that strengthen team capabilities

What We're Looking For

• Proven experience in operations management or a related financial services role
• Strong coaching and mentoring abilities with a commitment to team development
• Excellent communication and interpersonal skills
• Demonstrated ability to identify and resolve operational challenges
• Problem-solving mindset with a focus on continuous improvement
• Ability to work effectively in a collaborative, fast-paced environment
• Knowledge of financial services operations is a plus

About Ameriprise

Ameriprise is a diversified financial services leader with more than $1.5 trillion in assets under management, administration, and advisement. Our global team of 22,000 professionals across 19 countries serves more than 3.5 million individual, small business, and institutional clients. We're dedicated to providing exceptional financial planning, advice, and asset management services to help our clients achieve their financial goals.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.