Manager – Arbitration Operations

Manager - Arbitration Operations
Maximus
Charleston, West Virginia

What This Role Involves

The Manager - Arbitration Operations will oversee the day-to-day administration and performance of a state-sponsored surprise billing dispute resolution program. Responsibilities include leading operational teams that facilitate independent dispute resolution (IDR) and arbitration processes.

Responsibilities

• Oversee the operations of a state-sponsored surprise billing dispute resolution program.
• Lead operational teams to ensure efficient and effective management of IDR and arbitration processes.
• Ensure compliance with all relevant regulations and guidelines.
• Develop and implement strategies to enhance the performance and efficiency of the team.

Skills & Qualifications

• Proven experience in managing operations for dispute resolution programs.
• Strong leadership and management skills, with a track record of leading teams effectively.
• Familiarity with state-sponsored arbitration processes and regulations.
• Excellent communication and interpersonal skills to facilitate effective team collaboration and client interaction.

About the Company

Maximus is a company dedicated to improving the delivery, quality, and efficiency of government services. We are seeking a Manager - Arbitration Operations to join our State East Arbitration team in Charleston, West Virginia. This role requires a commitment to excellence and a passion for delivering high-quality solutions.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.