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Information & Assistance Specialist (Part-Time)

College of Southern Idaho

The College of Southern Idaho is seeking a compassionate, detail-oriented Information & Assistance Specialist (Part-Time) to join the CSI Office on Aging in Twin Falls, Twin Falls County. In this role, you will serve as a trusted first point of contact, helping older adults and their caregivers navigate the resources and support services available to them.

About the Role

As an Information & Assistance Specialist with the College of Southern Idaho, you will connect community members with the programs they need and ensure they are matched to the right services. Working within the CSI Office on Aging in Twin Falls, you will guide clients through funded support options and help maintain the records that keep these services running smoothly.

Key Responsibilities

  • Share clear, accurate information about programs and resources designed for older adults and their caregivers.
  • Assess individual needs and refer clients to the appropriate services when assistance is required.
  • Conduct intake assessments for programs the CSI Office on Aging funds and delivers through contracted providers, including Respite care and Home Delivered Meals.
  • Build, update, and organize client records, resource directories, and community partner referral information.
  • Coordinate with contracted providers and community partners to support continuity of care.

Qualifications

  • Strong communication and interpersonal skills, with genuine empathy for older adults and caregivers.
  • Comfort conducting intake assessments and accurately documenting client and resource information.
  • Organizational ability to manage records and referral details with care and consistency.
  • A collaborative approach to working alongside community partners and service providers.
  • Willingness to work on-site in Twin Falls, Twin Falls County.

About College of Southern Idaho

The College of Southern Idaho is a community-focused institution serving the Magic Valley region. Through the CSI Office on Aging, the college helps older residents and their families access vital programs and support, strengthening the network of care across Twin Falls County.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Working in Twin Falls, Twin Falls County

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Idaho is a landlocked state in the Pacific Northwest and Mountain West subregions of the Western United States. It borders Montana and Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west; the state shares a small portion of the Canada–United States border to the north with the Canadian province of British Columbia. Idaho's state capital and largest city is Bois

  • Elevation 1,143m (3,750 ft)

Source: Wikipedia (state)

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